New Country Lexus of Latham

Renewed Faith I've been a Lexus client at this location for 20 years. I have noticed staff changes and was concerned that I would not be as comfortable as before as I've been a Lexus client at this location for 20 years. I have noticed staff changes and was concerned that I would not be as comfortable as before as I went recently to purchase a car. Thanks to two sincere, and knowledgable staff, Eric Godbolt and Ruben Jimenez they renewed my faith. I am so thankful that these two gentlemen devoted their time, effort and patience in me. I have given 4 stars because the most important relationship now will be service. I'll let you know! More

GREAT PLACE TO BUY A CAR! Worked with Matt in sales and our experience was great!!! The sales dept, Finance and the delivery dept were such a pleasure to do business with. This Worked with Matt in sales and our experience was great!!! The sales dept, Finance and the delivery dept were such a pleasure to do business with. This was our first lexus and can promise you it wont be our last. More

Everyone was courteous and pleasant. This is my third car purchase from this dealership which is an indication of how well i like the service. The service is good and everyone is courteou This is my third car purchase from this dealership which is an indication of how well i like the service. The service is good and everyone is courteous and knowledgable about the cars. More

Excellent Experience I had a very positive buying experience at New Country Lexus. Eric Godbolt in sales was very helpful from the moment I entered the lot. Brandon who I had a very positive buying experience at New Country Lexus. Eric Godbolt in sales was very helpful from the moment I entered the lot. Brandon who handled my service delivery ensured that all of my questions were answered before leaving with my new car. Each time I went in to work through my purchase, sales management including Jared the General Mgr introduced themselves and extended their willingness to help in anyway. Definitely recommend this dealership. More

Buying a certified pre-owned vehicle Friendly, helpful and reassuring staff. Ensured that we were matched with the right vehicle and best service package to meet our needs. Eric was pro Friendly, helpful and reassuring staff. Ensured that we were matched with the right vehicle and best service package to meet our needs. Eric was professional and courteous at every step of the buying experience. I look forward to my next buying experience with Eric and Lexus of Latham. More

Bought CPO lexus Overall a good experience. I Would recommend this dealership and return in the future. The car is beautiful and I could not ask for more. Thanks aga Overall a good experience. I Would recommend this dealership and return in the future. The car is beautiful and I could not ask for more. Thanks again. More

Eric Godbolt, Salesman I had the pleasure of working with Eric Godbolt of New Country Lexus of Latham NY in securing a lease for a 2015 IS250. Eric was very courteous, know I had the pleasure of working with Eric Godbolt of New Country Lexus of Latham NY in securing a lease for a 2015 IS250. Eric was very courteous, knowledgeable and earnest in discussing with me the various Lexus models and the tradeoffs between purchasing and leasing. In the end, I settled on the IS250, and Eric worked out a deal that was very reasonable, In addition to Eric, I met several other other New Country staff who were all equally competent and exhibited a level of professionalism that I had not witnessed in any of my previous automobile acquisitions. New Country is the place to go, and when you get there ask for Eric Godbolt! More

We had a great experience! We recently purchased a preowned RX350 from Eric Godbolt at New Country Lexas. Eric was awesome to work with, got us the car we wanted within our targ We recently purchased a preowned RX350 from Eric Godbolt at New Country Lexas. Eric was awesome to work with, got us the car we wanted within our targeted budget. Eric was honest and sincere in his interactions with us. We had never drove or owned a Lexas. He spent a lot of time with us after hours going over all the features of the car. We will go back to New Country and Eric again when we purchase our next Lexas. More

Great experience Just leased a 2014 gs350 and my experience at New Country Lexus was nothing but top notch. I was there on a Saturday and Eric Godbolt stayed after clo Just leased a 2014 gs350 and my experience at New Country Lexus was nothing but top notch. I was there on a Saturday and Eric Godbolt stayed after closing to get me the right price that I wanted. They found me the exact color combination I wanted and was not expecting. Eric is a great sales rep and makes the process easy and stress free plus he dresses sharp. Lee made the paper work a breeze and everything was in order no surprises. I look forward to having a great relationship with New Country Lexus and would recommend them to anyone looking for a high quality lexus. More

Excellent and instructive help I was very impressed with the polite, thorough and professional manner in which my new Lexus purchase was handled. All of the paperwork was in order a I was very impressed with the polite, thorough and professional manner in which my new Lexus purchase was handled. All of the paperwork was in order and carefully explained by Lee Thayer. Also, our sales associate ( Jashaad Worthen) spent a very long time expelling the computer programs on the car and setting up my smart phone connection, navigation system and explaining how they all work. When there was one question we could not answer, he never gave up and researched it on line to find what setting on my phone needed to be changed. It was a pleasure to work with such knowledgeable, friendly and patient sales personnel. I would definitely recommend my car, this dealership and this sales associate to my friends and family.Nicole Dillingham More