New Country Lexus of Great Neck

Matthew is very knowledgable and professional. He kept me in the loop at all times with frequent updates. He made my experience stress free. Thank you for the wonderful service Matthew! He kept me in the loop at all times with frequent updates. He made my experience stress free. Thank you for the wonderful service Matthew! More

The whole purchase experience was fantastic, it took only 3 days from the first time step in the dealership to drive the brand new GX550 away, and Jamall was being so helpful with everything. 3 days from the first time step in the dealership to drive the brand new GX550 away, and Jamall was being so helpful with everything. More

An excellent experience, simple , stress free and quick. Special thanks to Jamall for his patience and professionalism. Special thanks to Jamall for his patience and professionalism. More

Very helpful everybody showed excellent professionalism and were beyond helpful service was fast and great and were beyond helpful service was fast and great More

Great customer services professionalism friendly gave choices and options made experience relaxing process was simple choices and options made experience relaxing process was simple More

The whole car buying experience was super smooth the salespeople Jamall was really friendly and professional , patiently answering all my questions. Made me feel completely confident about my choices . salespeople Jamall was really friendly and professional , patiently answering all my questions. Made me feel completely confident about my choices . More

Jamal far exceeded my expectations, he was not only patient with us, he not only helped us with all of our questions, he quickly made a great deal for us, that we could not refuse, once again, he is an patient with us, he not only helped us with all of our questions, he quickly made a great deal for us, that we could not refuse, once again, he is an asset to have at your dealership. More

I had a great experience at the dealership thanks to Jamal. He made leasing easy by answering my questions and explaining the cost of a lease, which was more affordable than buying out my current 350 N Jamal. He made leasing easy by answering my questions and explaining the cost of a lease, which was more affordable than buying out my current 350 NX lease. Jamal explained everything clearly about how the cost of the lease was calculated. and at the discounts that were available. This is the second time Jamal helped me lease a 350 NX. In 2022, when only a few 350 NXs were available, he continued searching and kept me updated until he found the car I wanted. So the next time I was interested in leasing, I sought him out at the dealership. He is an excellent salesman. More

Jamall is amazing! I was just browsing on the Lexus website and building out possible versions that I would be interested in. I was putting in my information to see loc I was just browsing on the Lexus website and building out possible versions that I would be interested in. I was putting in my information to see local dealerships and got a text. I followed up with a question to New Country Lexus of Great Neck. Within a few minutes Jamall responds, within an hour we had it down to 2 options of cars that they both had, one was in transit from another dealership. He was able to work with me on the numbers over the phone, so that we wouldn't waste each others time by coming in and playing games. Negotiated a few times, came to an agreement, he confirmed with his manager and by the next day I had the car confirmed. Within 24 hours we met, ironed out the numbers and paperwork, filled out a lease form and scheduled a pick up for another day. Michael the Finance Manager is a miracle worker, down to earth knowledgeable. I was able to meet with him, give him my information, which he used to prep for the pick up date. Within an hour of meeting with him, he was able to get me approved and prepped for 20 minute convo about the financial aspect. No pressure, no games, no haggling, just chat and I was out. My only recommendation, for those of you new to the brand, spend a few minutes learning about the car, as Lexus does tend to use generic pictures. I found out the hard way. However, Jamall worked with me and explained everything. Like I previously said he is amazing, even calling me after hours as I was confused with a few features. He called and explained everything. Needless to say, new to Lexus, I was nervous and he made me feel comfortable, happy and exited for my new journey. We laughed, we shared our history and talked cars... Jamall was very patient and quick responses... Give him a chance and I promise you won't be dissatisfied. More

I had a great experience with Jamall and Mohamed at New Country Lexus of Great Neck. I had reached out to many Lexus dealerships, and Jamall responded quickly to my questions and requests. As stressful as Country Lexus of Great Neck. I had reached out to many Lexus dealerships, and Jamall responded quickly to my questions and requests. As stressful as this process was, Jamall really made this a positive experience. Would recommend this dealership and these folks to anyone looking to join the Lexus family! More