New City Nissan

Worst experience of my life. First they show me a 2015 Corolla because i said i was looking for something inexpensive. It was 10k above book price and i showed Gavin the assistan First they show me a 2015 Corolla because i said i was looking for something inexpensive. It was 10k above book price and i showed Gavin the assistant manager the prices of other ones that were newer with less miles he said that they just got that car and his manager wouldn’t budge on the price. I said that’s ok im not in a big hurry to buy right now and i can wait. So he had his sales guy go get a Jeep Compass. It was much better for my needs. It was newer and several thousand dollars cheaper. I agreed to the price and terms. He told me he needed my 1099 and my award letter from the VA stating i was 100% disabled. So no problem. I went straight home got him what he needed and emailed it to him like he asked me to do. About a hour later he TEXTED me I was not even worth a phone call. After I took the day off work to buy a car. He TEXTED me saying that he sold the car I was buying to someone else. Now please explain how can you be working a deal with one person then turn around and sell it to someone else? They ran my credit through lots of different finance companies now my score will be lower. I missed a day of work and I guarantee you that I will NEVER do business with NISSAN AGAIN. I just got done paying off the loan early for the last Nissan I bought. Super rude and no explanation at all just a text saying they sold the car that we shook hands on. I was lied to. When you shake hands as a man that is supposed to mean something. Well the assistant manager Gavin is no real man when he goes back on his word. More

In December, I had a family situation that needed to be handled. The nearest dealership to my grandfathers place was New city Nissan. I originally wanted to get in to either a Nissan Kicks or a Nissan Rogu handled. The nearest dealership to my grandfathers place was New city Nissan. I originally wanted to get in to either a Nissan Kicks or a Nissan Rogue. I used my 2019 Camry as a trade in and I had also put a downpayment. I wasn't too happy, I left with a 2020 Chevy Spark. It was my first time car buying with my own credit and I didn't know I could still go shopping around at other dealerships. My salesmen was friendly and along with the finance manager. I just wished they mentioned I could have gone to another dealership if I didn't like the car they could offer me. More

I was recently in Honolulu and needed directions and stopped in at New City Nissan. Lisa, the receptionist was so helpful, friendly and kind by printing out directions for us. I used the restroom which stopped in at New City Nissan. Lisa, the receptionist was so helpful, friendly and kind by printing out directions for us. I used the restroom which was very clean. The area for people to wait while their cars were being serviced looked comfortable and clean. Being from Pennsylvania, I won't be buying a car in Hawaii, but if I needed to buy a car in Honolulu, I would buy it from New City Nissan. (((Just to submit this review, I had to enter a make and model on the website, but I did not have any work done.))) More

My truck had a warranty issue. I have 2022 Nissan Frontier crew cab with an extended bed. The sensor under the brake that helps to start the car was faulty. You had company work ve I have 2022 Nissan Frontier crew cab with an extended bed. The sensor under the brake that helps to start the car was faulty. You had company work vehicle for over a month. I asked to have the recall part fixed and the servicing done at the same time, since the faulty sensor was on a national back order. When I got my car back, you forgot to do my servicing and my car was filthy and trashed from sitting out in the elements for over a month. Now, I also need to schedule my servicing and bring it back. I rely on my truck for my work. This is the fourth vehicle that I have bought from this dealership and it is the first time that I have felt dismissed and that my vehicle was not taken care of. My family and members of my company were shocked to see how filthy my black truck looked when I got it back. It wasn’t even a year old when I turned it in to Nissan for the repairs. This is so disturbing to me. Everyone told me that I’m too nice and not demanding enough. I really thought I had a good relationship with New City Nissan until this whole incident. I always tell people how great this company is, but now I just feel like I’m being jerked around. More

Service technicians are incompetent, lazy, and have absolutely no pride in their work. I have lost confidence in their service and in Nissan in general. I’m gonna buy a Toyota. absolutely no pride in their work. I have lost confidence in their service and in Nissan in general. I’m gonna buy a Toyota. More

Dealer was trustworthy. Car was in good condition. Dealer cleaned up the car superbly before handing it over to us. I would buy from them again. A+. Car was in good condition. Dealer cleaned up the car superbly before handing it over to us. I would buy from them again. A+. More

Far from transparent or trustworthy stole wallet out of centerconsole during service safetycheck unbelievablely despicable centerconsole during service safetycheck unbelievablely despicable More

Tony was great. Super easy process. Answered every questions I had, and was very accommodating while I was on the test drive and in the dealership. Will recommend Tony any chance I get! questions I had, and was very accommodating while I was on the test drive and in the dealership. Will recommend Tony any chance I get! More

Great Price Great Service And Proxfessional Justin at New City Nissan got me exactly what I wanted at a great price and walked me thru entire process. I have purchased several vehicles and my ex Justin at New City Nissan got me exactly what I wanted at a great price and walked me thru entire process. I have purchased several vehicles and my experience at New City Nissan has always been a step above anyone else. More