New Century Mazda

Nice personal video of work done. Costs were reasonable. Good customer service. Need to finish their new building. Costs were reasonable. Good customer service. Need to finish their new building. More

I had a great painless experience leading through Thomas Vong at New Century Mazda. I did all the negotiations online, filled out the paperwork online and Thomas even delivered the car to my house. This is Vong at New Century Mazda. I did all the negotiations online, filled out the paperwork online and Thomas even delivered the car to my house. This is what buying a car should be like. I won’t hesitate to go back when my lease is up. More

This dealership has created a trust factor with me. They listen to me and are concerned with my input. They are very professional and responsive. The communication is excelent. They listen to me and are concerned with my input. They are very professional and responsive. The communication is excelent. More

great customer service, the maintenance required for the car was very well explained, the video helped a lot. the shuttle driver was very friendly car was very well explained, the video helped a lot. the shuttle driver was very friendly More

Highly recommended. I had a great experience working with Borys who was so helpful in explaining and recommending future maintenance and servicing for my CX-5. The video I had a great experience working with Borys who was so helpful in explaining and recommending future maintenance and servicing for my CX-5. The video was informative and very clearly annotated by Joshua. More

Fast and reliable service, they took care of my 1st maintenance check pretty well because was still new, until the next time. Thank you. maintenance check pretty well because was still new, until the next time. Thank you. More

On 09/30/24 Bad experience with this location. This is the second time that I have done service due here. I was disappointed with the staff service her name Karem. When I make sure with her about This is the second time that I have done service due here. I was disappointed with the staff service her name Karem. When I make sure with her about what service is due today include, She tries to answer me quickly and wants to finish the conversation. She said they do oil changes, oil filters, fill all liquid, and tire rotation because I have a service plan with Mazda. I waited 2 hours a long time more than usual. She said they were short of staff. That's fine. When I asked to follow my car with the next person because Karem was taking a break his name was Jerry his attitude was so not welcome and talking to me like annoying. Finally, Karem sent a video about the inspection of my car today the video shows Juan explaining everything also the top of the windshield washer. When I come back home. I checked my car they didn't fill the windshield washer and didn't do tire rotation. It is so BAD that you guys unprofessional and not honest to customers. My car should finish for service in 45 min or 1 hour because you didn't do anything that it should be. No Worry I'll not come back for sure. Your location should provide great service and not lie to the customers, at least the customer comes back to do maintenance with you guys. And your staff can be don't want to talk too much to the customer whatever you guys want BUT your job should be complete and no problem too. That you know your showroom is look not reliable. I'm the own of Mazda CX-5. Napasorn K. More

Excellent customer service by Boris and his team at New Century Mazda. They made the entire process easy, were very communicative and my car was fixed like new. Will definitely come back again for any of m Century Mazda. They made the entire process easy, were very communicative and my car was fixed like new. Will definitely come back again for any of my car needs. More

Efficient and quality service! Will definitely be going back! The staff were very pleasant and helpful! Will definitely be going back! The staff were very pleasant and helpful! More

Was a great experience. Best sale person ever on my 44th car deal in my life. Daniel Carrera best sales person. The greatest ever Best sale person ever on my 44th car deal in my life. Daniel Carrera best sales person. The greatest ever More