Nemet Kia
Jamaica, NY
454 Reviews of Nemet Kia
Awesome experience Where can I start and where can I end. My experience once again is great . I was not going to leave without my new car which was my goal from the begi Where can I start and where can I end. My experience once again is great . I was not going to leave without my new car which was my goal from the beginning . This my second car with this dealership and couldn't thank enough Rashane my sales agent. I only go to him because I trust him . Everyone knows that when you go to the dealership you have to do your homework because salespeople missions are to squeeze more money then you can afford. But not Rashane he is honest and reliable and knowledgeable. He will work with you to make his customers happy and that's what he did once again. Thank you Rashane I couldn't thank you enough.... More
Wish all experiences were this easy! Rashane was amazing salesman and so was the rest of the entire staff! I can honestly say today was one of the most wonderful sales experience I’ve eve Rashane was amazing salesman and so was the rest of the entire staff! I can honestly say today was one of the most wonderful sales experience I’ve ever had. As soon as I walked through the doors I was greeted and treated absolutely amazing! Not only were all my questions answered but the patience that I was given to ensure I was given the numbers I wanted was truly an amazing experience! Thank you Kia Nemet! More
Not my first Kia, but the last one at this dealership Every effort is made to make the deal, but after that they want nothing else to do with you and all the charm is gone. I was very specific about the Every effort is made to make the deal, but after that they want nothing else to do with you and all the charm is gone. I was very specific about the features I wanted in my Kia Sorento and all kinds of promises and guarantees are given, until it comes down to finalizing the deal. Certain aspects of those promises are dismissed or denied. Of the 6 add on accessories that were part of the sales agreement, only 4 have been honored 5 months later, one cannot even be done because the model that they sold me does not have the compatibility feature and the other item wasn't even available on the market at the time of purchase, neither of which was disclosed to me at the time of sale. Their service department is just as disheartening. There is no communication between the sales, parts and service departments. They book more cars for service than they can handle. They have left parts behind under the hood of my car. The wait time for the smallest of jobs is ridiculous ( 3 to 4 hours for an oil change), appointment times are not honored, jumping from working on one car to another before one is finished, no updates provided over wait time, not in the least bit personable, and very disorganized and unprofessional. One time it took them forever to find my car when I got there to pick it up. Another time, my car was at the service station the whole day, just to get a phone call in the afternoon that the job it went in for couldn't be done on my car (waste of a day), yet, they ordered parts for it a month ago at the last service appt. They are at the best at wasting your time and giving you the run around, but nothing gets resolved. You just get passed from one agent to another, but nobody component enough to offer resolutions or admit to their mistakes. More
Finally a good experience from Nemet I have to admit I was done with Nemet, after having two horrible experiences with them from previous cars. I came in to return my car after it's lease I have to admit I was done with Nemet, after having two horrible experiences with them from previous cars. I came in to return my car after it's lease and to my surprise, they were accommodating. The guy who helped me out, Kelvin, was super helpful and helped me go through all my options. I wasn't looking to get another car, but he helped me find a vehicle that fit my needs, a Kia Sportage. He even helped me get a great deal on the new car, and now I have a car that's actually in my budget. Both Kelvin and Carlos listened to my needs and helped me meet them. There isn't much more I want from a dealership then that. More
Easy and quick service. Rashane, made our transaction quick, easy and smooth. This is the 2nd time we have leased a vehicle from Kia, and Rashane is a big reason why. Thanks Rashane, made our transaction quick, easy and smooth. This is the 2nd time we have leased a vehicle from Kia, and Rashane is a big reason why. Thanks for all your help. More
The best Nemet Kia is a very friendly environment they make everyone feel like family as soon as you walk through the doors, I can say hands down I never had a Nemet Kia is a very friendly environment they make everyone feel like family as soon as you walk through the doors, I can say hands down I never had a better experience at a car dealership and my salesman Rashane Hibbert was just amazing, he knows the product and gave me exactly what I was looking for no hassle. I would definitely recommend anyone to go see him because he will get you a car regardless of the circumstances. Thanks again for my beautiful Red 2019 Kia Sportage!!! More
Made what I always saw as a difficult experience much easier I came here not knowing what to expect, and I was very happily surprised. The staff is kind, courteous, respectful, and will go out of their way for y I came here not knowing what to expect, and I was very happily surprised. The staff is kind, courteous, respectful, and will go out of their way for you. Thank you! More
Rashane Hibbert Rocks!!!! A year ago Rashane helped my then Girlfriend and I get our first car. A year later with us being aganged and expecting our first baby boy we were ine A year ago Rashane helped my then Girlfriend and I get our first car. A year later with us being aganged and expecting our first baby boy we were ineed of a new family car. Of course with no hesitantion we went back to Nemet Mortors to see Rashane. Just like last time he was very helpful, professional, and very Knowledgeable about the prduct he was selling and helped us get a great car for our family. I have absolutely no problem recommending him to anyone who’s in the market for a new car. Thanks so much Rashane Hibbert and keep up the great work. More
Amazing customer service Mr. Williams was very professional and at the same time he made us feel very comfortable. We told him what we wanted, our price range and he immediate Mr. Williams was very professional and at the same time he made us feel very comfortable. We told him what we wanted, our price range and he immediately started working. He was very efficient. I will definitely reccommend him to anyone. More
Relatively fast experience, friendly staff Had a good experience leasing the car. The staff was friendly, transparent and moved along the process quickly. They had a very small inventory of car Had a good experience leasing the car. The staff was friendly, transparent and moved along the process quickly. They had a very small inventory of cars on their lot which is a downside. Would def recommend going to them. More