Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Neil Huffman Subaru
Louisville, KY
113 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Filter Reviews by Keyword
By Type
113 Reviews of Neil Huffman Subaru
October 03, 2020
This was the fourth vehicle purchased from Huffman. They offer trust and knowledge in in their dealings with customers. Chris Kerfoot the salesman worked well with me to make the buying experience enjoyabl offer trust and knowledge in in their dealings with customers. Chris Kerfoot the salesman worked well with me to make the buying experience enjoyable. More
by runner
Employees Worked With
Neil Huffman
August 08, 2020
Purchasing an Ascent made easy Peggy and I have purchased 3 vehicles from Neil Huffman Dealerships. I was pretty sure that I wanted an Ascent as my next car. Friends in Seattle rave Peggy and I have purchased 3 vehicles from Neil Huffman Dealerships. I was pretty sure that I wanted an Ascent as my next car. Friends in Seattle raved about theirs and a close friend in New Albany loves hers. We had a Subaru Tribeca for 10 years and I loved that car. I test drove an Ascent on August 1st and was in my own on August 7th. Deontae made the purchasing process easy. No pressure was applied. He answered our questions, made us feel special and when the time comes again to purchase a vehicle I will be looking him up. JTC More
by Jterrencecody
Employees Worked With
Deontae Bailey
August 01, 2020
Problems Solved I began my day at the service department for analysis and repair. Both Shane and Josh were very clear and helpful, but I was becoming alarmed at re I began my day at the service department for analysis and repair. Both Shane and Josh were very clear and helpful, but I was becoming alarmed at repairs that could be needed soon on my 2013 Outback. Then, I met Jay in the Sales department. He was most helpful as I was thinking about whether this was the time to trade. Jay and Deontae helped with the details and we now have a new 2020 Outback. I do wish Subaru had relied on my input when implementing so many "improvements" in the Outback since 2013. Thanks to Alicia at Subaru headquarters for issuing me a coupon that helped me remedy one mistake Subaru has implemented. More
by pbruins
Employees Worked With
Shane, Josh, Jay Cross, Deontae Bailey, Alicia Scott, Neil Huffman
July 11, 2020
Best car buying experience EVER! I bought a Subaru Forester about a months ago from Neil Huffman Subaru, and Deontae Bailey was AMAZING! I am a senior citizen who has always bought n I bought a Subaru Forester about a months ago from Neil Huffman Subaru, and Deontae Bailey was AMAZING! I am a senior citizen who has always bought new cars and I was dreading the runaround you get at dealerships, but nothing like that happened. It was actually a pleasant experience, easily the best car buying experience I've ever had! Deontae was thorough but there was no game playing, I was at the dealership (including test driving my car) for about 2 hours - I've ALWAYS had to spend at least 4 hours previously with other dealerships. Deontae was friendly and professional and thorough - it was truly a pleasure buying a car from him. The first price he presented to me was fair and I took it. I would DEFINITELY recommend him for a great car buying experience - I chose him based on his outstanding reviews and they were absolutely right in their recommendations of him - not to mention he took the time to contact me early on in my car buying process which started about 6 months ago. Thanks Deontae! More
by kaboom
Employees Worked With
I also spoke briefly with Jerry who was also very friendly and professional., Neil Huffman
June 01, 2020
2020 Ascent Very pleasant experience with the sales staff. Highly recommend Chris, Jay, Jerry and the team. If you're in the market for a new vehicle they will m Very pleasant experience with the sales staff. Highly recommend Chris, Jay, Jerry and the team. If you're in the market for a new vehicle they will make it a worthwhile experience. More
by outbck844
Employees Worked With
Chris, Jay, Jerry
May 20, 2020
Had a great time experience with Leilani Hart at Huffman Subaru! Great service , very friendly and timely! Vehicle was ready to be seen and we didn’t spend all day waiting. Truly recommend! Subaru! Great service , very friendly and timely! Vehicle was ready to be seen and we didn’t spend all day waiting. Truly recommend! More
by wilms
Employees Worked With
Leilani Hart, Neil Huffman
March 02, 2020
Excellent experience Deontae Bailey was nothing but professional. Had a great time. Got a new car and love it.Would definitely buy another car from this place. professional. Had a great time. Got a new car and love it.Would definitely buy another car from this place. More
by Davemack
Employees Worked With
Deontae Bailey, Neil Huffman
February 18, 2020
Best Shopping Experience with an Automobile Dealer Ever! I don't know how to begin to describe my amazing purchase experience from Subaru dealer in Kentucky. I am a current owner of 2 Subaru vehicles in my I don't know how to begin to describe my amazing purchase experience from Subaru dealer in Kentucky. I am a current owner of 2 Subaru vehicles in my household, I own a 2016 and a 2018 model year cars. I have been dreaming and researching the since the information about the car dropped all over the internet since January of 2019. I contacted a dealer outside of Florida because the vehicle they had available had the options that I really wanted. I purchased a $66776 car completely over the phone, never stepped out of my house to do anything to complete the purchase and was done in a matter of couple of phone calls. Everyone at the dealership actually cared and wanted to help me to make the purchase the best and easiest experience, from the sales consultant to finance and to sales managers. I wish it was that easy to do everything today in our society because customer service is very important for Brand Loyalty. Please contact Neil H Subaru dealer if you are interested in a purchase of a car, great guys, great service, best online shopping experience ever. M.B. More
by mbouzko
Employees Worked With
Chris, Jay, Terence, Neil Huffman
July 21, 2019
Excellent The salesman was concerned about me and set me up real well and took care of me. His name is Deontae They went the extra mile. The salesman was concerned about me and set me up real well and took care of me. His name is Deontae They went the extra mile. More
by Jetlag
Employees Worked With
Deontae Bailey, Jay Cross, and the guy in the financing Dept.
February 26, 2019
Wonderful staff I would first like to say that this has been the most pleasant car buying experience in my life. Everyone treated me like royalty when I was there fro I would first like to say that this has been the most pleasant car buying experience in my life. Everyone treated me like royalty when I was there from Jay, the manager who immediately started my experience, to Robin, my sales associate who made every step go very seamless. The young lady in the finance department, please forgive me, I can not remember her name, was wonderful to work with, to Terry who I believe is the staff training supervisor, was very funny and a pleasure to meet. Bottom line, everyone at Neil Huffman Subaru will do whatever they can to make your buying experience the best it can be. I highly recommend them. More
by Arthur7540
Employees Worked With
Neil Huffman
