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National Subaru

Jacksonville, NC

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48 Reviews

2406 N Marine Blvd

Jacksonville, NC

28546

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48 Reviews of National Subaru

March 29, 2014

SUBARU OUTBACK LEASE After a disappointing visit to our local Subaru Dealership in Wilmington, NC we felt frustrated and let down after inquiring about a lease offer that More

by KATHIEFERENCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CHRIS ZIMMERMAN AND MATTHEW JAMES
January 07, 2014

Our experience was a very positive one for someone who is very skeptical about car salesmen. From the very start Angel engaged us in a very friendly inviting way that gained my trust. He was very patient, an More

by rrwelsh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Brewer
December 21, 2013

I originally went to the dealership to get my current 2004 Jetta serviced and struck up conversation with Erik about the WRX STI sitting in the lot. We talked a little about options and prices, took it f More

by Jsh_Schlegel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew James
August 21, 2013

Greg was a knowledgeable, friendle salesman who took the time to listen to our situation and needs. We came to a deal quickly after a short amount of time telling him what we were willing to pay and could a More

by eagle9canyon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 24, 2013

AMAZING DEAL!!! Super FAST!! Would definitely recommend Erik Bastin, the sales management team and the dealership. I don't just love my car, I loved the transaction!! More

by tjontra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Baskin
June 24, 2013

Jason and Matt worked hard to make sure that we could get our new Forester as quickly as possible. That included calling dealerships all over the state to find the exact car we wanted and seeing about havin More

by ericlowney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brown, Matt Cary
April 05, 2013

I used this dealership for routine maintenance twice and they were okay for that type of service. My horrible experience started when I needed my seats cleaned (I had the fabric warranty I purchased from t More

by jbowen2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Beverly
Aug 17, 2013 -

National Subaru responded

Thank you for taking the time to submit this review. Whether we like it or not, we do read each and every one and take them quite seriously. My name is Dave Burford, Business Development Manager for National Dodge Chrysler Jeep Volkswagen Subaru. While I won't offer an excuse for our action (or lack thereof), I can assure you that this matter has been brought to the attention of appropriate employees. I do offer my sincere apology that our employee failed to listen and take the necessary action to obtain this customer's complete satisfaction. This is our ongoing goal and we welcome the opportunity to demonstrate this in the future. Again, thank you for your review and we look forward to seeing you.

November 24, 2012

I started talking to Domenic when I was stationed over seas and he made it very easy to purchase a new vehicle. When I came back home my car was exactly as I wanted it. My car also had some minor scratche More

by Meraviglioso8510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenic Paolino
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