National Subaru
Jacksonville, NC
48 Reviews of National Subaru
Truly outstanding! The best way to review this dealership is to say that our 2015 Subaru Forester is the third vehicle we have purchased from these folks. We keep comin The best way to review this dealership is to say that our 2015 Subaru Forester is the third vehicle we have purchased from these folks. We keep coming back to them because they do things right, from sales to service. They have become "family." More
Return customer Vinny did a great job of informing me all about my Subaru. Answered all my questions and got me a great deal. The buying experience was great. I fe Vinny did a great job of informing me all about my Subaru. Answered all my questions and got me a great deal. The buying experience was great. I feel like part of the team. Would highly recommend National Subaru to anyone interested in my a new vehicle. I vote for Vinnie for sales person of the month. Keep up the great work. Semper Fi More
Thank You National Subaru We picked up our new 2015 Subaru Outback Premier this morning and we can just can't say enough positive things about our experience. The price was rig We picked up our new 2015 Subaru Outback Premier this morning and we can just can't say enough positive things about our experience. The price was right, the trade in allowance was excellent and the new car was delivered in a most professional, customer service oriented manner. Thank You Erik Baskin (our Salesperson) for making this a pleasant and positive experience....You helped us get the car that fit our needs...You are the best!! Matthew James, Business Manager.....Thanks for walking us through all the paperwork and informing us about the extended warranty options without pressure. Would I recommend National Subaru....You bet I would. More
one stop shop looking for a specific suv. National had several choices where others only one or two at most. Corey was friendly not to in your face. was honest dire looking for a specific suv. National had several choices where others only one or two at most. Corey was friendly not to in your face. was honest direct , let me talk as to what I was looking for. No games of what are you trading or the price. After a couple of deals back and forth arrived at a price that worked for us . The truck was beautiful and detailed. He explained how all the systems worked. Very enjoyable experience I must say. Buying a car or truck is one of the most stressful situation but we had lunch at his desk while we waiting for our financing. So far I am quite happy . More
Got what we wanted The dealership worked very hard to get out exact car. There was never any pressure. Very friendly, informative and professional. After our first visit The dealership worked very hard to get out exact car. There was never any pressure. Very friendly, informative and professional. After our first visit we decided this is where we wanted to buy our car. More
Second vehicle purchased from this dealer! Although I loved my 2012 VW Tiguan we decided to upgrade to a bigger car. Randy Brewer sold us the Tiguan two years ago and we ended up buying a 2014 Although I loved my 2012 VW Tiguan we decided to upgrade to a bigger car. Randy Brewer sold us the Tiguan two years ago and we ended up buying a 2014 Subaru Outback. We are extremely happy with our purchase and we worked with Randy again which made the transaction quick and easy. More
Bad business practices Upon seeing an outback on their website my husband visited the dealership to test drive the car and settle on price. They settled on a price but coul Upon seeing an outback on their website my husband visited the dealership to test drive the car and settle on price. They settled on a price but could not find the car. After much running around and many phone calls turns out the car was not on their property. They called me and informed me that the car had not been sold and they would call me when the car was returned on Friday (2 days later). They did not call on Friday so I called Saturday morning, after talking to a couple of people at the dealership they promised that it would be on their lot when we got there. When my husband and I got there that afternoon the car was there and we were ready to finalize the deal. Apparentlly someone else saw the car when they brought it over and started making a deal for the same car! Since they were not aware that the price had been reduced on the internet nor how many days it had been there they were going to pay more than the price the manager had agreed to with my husband earlier. Needless to say they gave us the run around and after an hour and a half we realized they were not going to honor our deal with them. I guess they feel they don't have to keep their word to someone if there is more money to be made by breaking it. More
Great time purchasing new vehicle I had been emailing Randy Brewer since I found a black Subaru Forester on line at National Volkswagen Subaru. The vehicle I was looking at was not at I had been emailing Randy Brewer since I found a black Subaru Forester on line at National Volkswagen Subaru. The vehicle I was looking at was not at the dealership at that time but was in transit. I kept in touch with Mr. Brewer for a week or two and the black Forester was delivered to them earlier than expected. I kept my fingers crossed that it would still be there when my husband and I went to look at Foresters the following weekend. When we pulled in to park, there it was, right next to where we parked. The test drive was great and we instantly fell in love with the vehicle. With the help and expertise of Randy Brewer, we were able to get a fair trade in value for our truck and an equally fair price of that black Subaru Forester. We couldn't be happier with the way everything went so smoothly and easily. We completed the paperwork and were on our way. We appreciate all that Randy Brewer did to make this all happen. He is an expert at his job, has a great personality so he was very easy to talk to and made us feel totally at ease. More
Greatest Sales Consultant Award: COREY CARLSON!! Corey Carlson is by far the best sales consultant I have ever had the pleasure of working with. His honest, truthful, trusting, and exceptionally frie Corey Carlson is by far the best sales consultant I have ever had the pleasure of working with. His honest, truthful, trusting, and exceptionally friendly and professional personality is what every seasoned sales consultant should strive to be!! Corey genuinely cared about getting me into the car I wanted and at the price I could truly afford. While all the staff members at National Volkswagen and Subaru are friendly and welcoming, Corey is an absolute joy to work with, and I am so thankful he was my salesman. He whole-heartedly entertained my pickiness while working diligently to find a vehicle with the options and accessories I wanted. Along with his high-end customer service, his professionalism is world-class giving me his undivided attention each time I came into the store and going above and beyond to make sure my needs were met. If he did not know an answer to one of my many questions, he would find the answer. Unlike the Subaru dealers in New Bern, Fayetteville, and Wilmington, Corey's honesty, willingness to work with me, and immediate fair price were the deciding factors for me to give him my business. I can only hope that each vehicle my family buys after this purchase can only be as wonderful an experience as Corey made this one. I will absolutely refer as many people as possible who are even entertaining the idea of buying a new vehicle to Corey directly, and I cannot say enough positive things about him, his professionalism, and wonderful attitude that made buying my new 2014 Crosstrek Hybrid an amazing experience!! More
New car purchase Matthew Showed us all the models we wanted to see and made it an easy purchase experience ! Very knowledgeable, professional and friendly . We would r Matthew Showed us all the models we wanted to see and made it an easy purchase experience ! Very knowledgeable, professional and friendly . We would recommend him highly . More