National Dodge Chrysler Jeep Ram
Jacksonville, NC
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825 Reviews of National Dodge Chrysler Jeep Ram
Overall good I have only 2 complaints. First everything took a long time to do. My vehicle was supposed to ready I. The morning and I couldn't pick it up until lat I have only 2 complaints. First everything took a long time to do. My vehicle was supposed to ready I. The morning and I couldn't pick it up until late in the evening because they lost the keys to the car. The second is when they told me I could pick up the key they ordered it took almost 2 hours for the. To be done with my key when they said it would only be 15 minutes. TJ was our original salesman but he was extremely busy when we come back to buy so Chris ended up helping us and both of them were extremely helpful throughout the whole process. So other than things taking forever it was a good experience. More
Ease of purchase I couldn't believe how quick and easy it was for us to go from start to finish on our purchase. Everything went so smoothly that it was a little surpr I couldn't believe how quick and easy it was for us to go from start to finish on our purchase. Everything went so smoothly that it was a little surprising. A very pleasant buying experience!! More
Very Satified From the first visit and meeting our salesman we knew that we wouldn't go to another dealer. Amiel Myers was not only polite, informative and interest From the first visit and meeting our salesman we knew that we wouldn't go to another dealer. Amiel Myers was not only polite, informative and interested in seeing that the experience was comfortable. This , from my end, was a bit odd, but never once did Amiel act as though we were a problem, he worked with us and was able to find the vehicle we wanted. Amiel made this whole process much easier, and without the normal stress involed. My hat is off to him and the dealership for the way we were treat start to finish More
Smoothest car purchase I have made Was overseas when I mentioned I was looking at getting rid of my old Ram 1500 a buddy directed me to Amiel Myers . Spoke to Amiel a number of times vi Was overseas when I mentioned I was looking at getting rid of my old Ram 1500 a buddy directed me to Amiel Myers . Spoke to Amiel a number of times via email about the different options available to me. I had an idea of what I wanted and Amiel was able to work out which truck style would best suit my needs and wants. Before I knew it the truck was ordered with no hassles. The truck was waiting for me once I returned. I brought in my truck for trade they gave me a good deal and by the end of the day I was driving my new truck home. Fast Friendly service ensuring I understood everything about the truck and the dealership before I left. More
Thanks Amiel Our buying experience was great. I also hate car shopping because sales men are like vulture’s. As soon as you drive on a lot they harass you. This Our buying experience was great. I also hate car shopping because sales men are like vulture’s. As soon as you drive on a lot they harass you. This experience was nothing like that. We had the freedom to look without being hounded. When we did need help Amiel was there. He was great and helped us to greatly. He helped us get the car we wanted at the price we wanted; he also gave us a great price on our trade in. He was not pushy but very helpful. I have and will continue to recommend Amiel and National Dodge to all my friends. Thanks Amiel. More
Great Experience Bradley Toler was the most honest and hard working salesman I have had the honor to work with. Any dents, scratches, or missing equipment to the vehic Bradley Toler was the most honest and hard working salesman I have had the honor to work with. Any dents, scratches, or missing equipment to the vehicle that was promised he worked even on his day off to provide. It was like the vehicle just rolled out of the assembly line once he was done working with the paint and service departments. He never tried to get us to purchase anything we did not want, he even worked with the finance department to get us the price and payment we wanted and after verifying the with Kelly blue book, we got a very good deal. I would highly recommend Bradley Toler to family, friends, and even co-workers with no doubt he would treat them right. Thanks Brad. More
This was my second purchase from National Dodge in the last year and my salesman has been Steve Walker on both occasions. My wife and I felt very comfortable dealing with Steve and it was a very differe last year and my salesman has been Steve Walker on both occasions. My wife and I felt very comfortable dealing with Steve and it was a very different experience than what we had been accustomed to in years past with other dealerships. We also enjoy the stress free environment that he showed us and his witty conversations. We both love our purchases from National Dodge and National Volkswagen and will continue to do business with them in the future! More
I took my truck in for an insurance repair due to an I took my truck in for an insurance repair due to an electrical fire. After a few months I go the truck back and found it to have a few electric I took my truck in for an insurance repair due to an electrical fire. After a few months I go the truck back and found it to have a few electrical issues. I took it back and about a month later it was ready to be picked up. I was told the truck was fixed and they hope to see me during my next oil change. I left the lot and noticed 2 of the 3 original gripes were still there. I decided to have another dealer for a second opinion of the work. They found the main body harness to be spliced into and had random wires hanging out not connected to anything. They never soldered the wires and also had random wires that were not part of the harness run along the main harness. I am still dealing with the issue. More
I was in the market for a new truck. I had visited several other local dealers and no one seemed interested in making a sale. I stopped at National just to satisfy my curisity. Upon arriving we was me several other local dealers and no one seemed interested in making a sale. I stopped at National just to satisfy my curisity. Upon arriving we was met by Amiel. We stated that we were here to see what Ram had to offer and stated what our needs were. Amiel promptly show us several vehicles, show us all the features of each, afterwhich Amiel offered us a test drive.After the test drive, we went inside to work some number and were able to come to some agreeable terms. Additionally, we had already been pre-approved for a purchase with a very competative interest rate. The business manager was able to beat the rate we had, thereby saving us a few more dollars. Overall, this was an outstanding experience and will weigh heavy on our decision on where to purchase vehicle in the future. More
Great guys very easy to work with they helped me out a bunch. Super friendly salesmen as well as professional. They will help you get a great car at a fair price bunch. Super friendly salesmen as well as professional. They will help you get a great car at a fair price More