National Dodge Chrysler Jeep Ram

New car purchase This was our second purchase from this dealer, both Dodges. The customer service is great! Our sales representative we used this time was friendly and This was our second purchase from this dealer, both Dodges. The customer service is great! Our sales representative we used this time was friendly and helpful. More

Awesome Dealership I have purchased several Dodge trucks over the years from National Dodge of Jacksonville. All of which lasted a long time. The dealership is very prof I have purchased several Dodge trucks over the years from National Dodge of Jacksonville. All of which lasted a long time. The dealership is very professional and willing to go out of their way to make your experience a memorable and welcome one. The service department strives to be the best and I'd say is the best. I have owned other vehicles from other dealerships too, but I always came back to national dodge in Jacksonville because salesmen are professional and treat their customers right! Job well done! I recently talked my son into taking a trip to National Dodge of Jacksonville with his Chevy truck and go their with an open mind and see what you think. Well he purchased a new vehicle from National dodge and is very glad I told him to give dodge a chance! We will keep National Dodge of Jacksonville in our future purchasing. More

My son has returned to purchase a few times My son has purchased a few cars from here... He would come back again..he feels very welcome here..he has used the service depart, as well as the sale My son has purchased a few cars from here... He would come back again..he feels very welcome here..he has used the service depart, as well as the sales More

Surprisingly easy to deal with I was a bit hesitant because of their proximity to a large military base. I wrongly thought they would be used to selling vehicles for ridiculous pri I was a bit hesitant because of their proximity to a large military base. I wrongly thought they would be used to selling vehicles for ridiculous prices to young military members. I was wrong. I had actually been to several dealerships looking for the exact truck I wanted. National was THE ONLY dealer that gave me a great price from the very beginning without all the silly back and forth other dealers in the star did. A bit of negotiating later and the price we paid for our new truck was below even truecar's exceptional price. They even gave us a $500 accessory to close the deal. We literally were in and out with a new car in just a few hours. More

Nice experience Found the sales person and manger of the sales department treated me with respect and found the very best deal for me on the vehicle of my choice Found the sales person and manger of the sales department treated me with respect and found the very best deal for me on the vehicle of my choice More

Very comfortable I really enjoyed our experience here. They were friendly, worked with us, and weren't pushy. We really felt like we were in control of our decision an I really enjoyed our experience here. They were friendly, worked with us, and weren't pushy. We really felt like we were in control of our decision and didn't have a decision being pushed on us! Very pleased! More

Very Good Experience Your staff are great! Being a female going into a dealership, most salesmen I've dealt with automatically look at/talk to my husband and not me. I was Your staff are great! Being a female going into a dealership, most salesmen I've dealt with automatically look at/talk to my husband and not me. I was literally ignored by multiple salesmen at a previous dealership when I was the one buying the car and I actually know what I'm talking about when it comes to cars. All of the salesmen we talked to in your dealership were so friendly, helpful, and talked to "both" of us. Our salesman Chris was very knowledgeable and helpful. He responded to my millions of email requests quickly. Though I may not have gotten the deal I was hoping for, I was SO happy with the customer service! I was also so happy to have a salesman that knows his stuff. You wouldn't believe the salesmen I've encountered elsewhere that know nothing about their cars. Thank you for treating me equally and doing all you can to give me a good car buying experience! More

Service I took my Ram in for scheduled oil change service and what a cluster F it turned out to be. 1st they managed to spill oil all over the top of my motor I took my Ram in for scheduled oil change service and what a cluster F it turned out to be. 1st they managed to spill oil all over the top of my motor and components of my front 4 wheel drive shaft plus all around my filter area. I did not know this until I got home and my truck had a strong smell of burnt oil. I opened the hood and found this problem and more. I entire under carriage had oil splatters from the oil leaking down off the motor while I drove home. I checked my oil level and found it was way over full. I drove back to National Dodge and talked to Darrell and he took care of as much as he could that day. He gave me a card for a detailing to wash the under carriage and that care of the oil problem. That was 4/30/2015. I returned today 5/5/2015 around 0845 to drop off my truck to get detailed and he explained what would be done to clean the oil spill off my motor. I returned around 1345 to pick up my truck. It looked great. I drove home and parked and got that burnt oil smell again. Opened the hood and checked and very little was done. It looked like they took shop towels and tried to wipe the oil off. I showed it to Darrell and he drought some one from the back that had no ideal of what was going on. I ask to talk to Mr Yates but he was not around!! I ended up talking to a sales manager. A waste of time. He took me to the service manager while Darrell took my truck to get it cleaned right. Free oil for life is not worth this much trouble. It goes to show you can not trust work being done right and you can not leave with out checking for yourself. I will not take my truck back, it's easier to do it myself and know it's done right. More

All a Good Experience I came in to look at a Forester '12, left with upper grade Forester '13. Perhaps I should have attempted to beat the price down, but, sadly, that is n I came in to look at a Forester '12, left with upper grade Forester '13. Perhaps I should have attempted to beat the price down, but, sadly, that is not my forte. Picked up the car on Saturday morning and logged 200 miles just enjoying the ride. Very happy with the car and Chris Weaver. My wife was not happy with my "Forester" idea/choice but after Chris showed her/us around she was happy. Partly since you had a Burgundy (more or less) with cream (?) leather interior to sway her thoughts. She test drove it and was pleased. Part of the problem being that she is 4'10" so there are quite a few cars that don't "fit" her. On this "buying car" thing. Your finance guy asked how often we buy a car. My last car was a '78 and was sold in '07. Wife's last ride was an '89 sold in '15. Both of those were "NEW" car purchases, couldn't afford to new this time. Very happy with our choice! I do prefer performance as my last two cars were set up for aggressive driving, and although the Forester is not a player in that field, I like the way it feels and it feels/rides in a vary capable fashion. More

Amazing Dealer, Amazing Salesman Buying my Dodge Ram was so easy and painless with National. Randy, my salesman, was the best and most helpful I could have asked for! Buying my Dodge Ram was so easy and painless with National. Randy, my salesman, was the best and most helpful I could have asked for! More