
National Dodge Chrysler Jeep Ram
Jacksonville, NC
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833 Reviews of National Dodge Chrysler Jeep Ram
Professional and Friendly Matthew Carey was extremely helpful and very knowledgeable about the vehicles and took the time to listen to what I wanted in a car. I'm not one to s Matthew Carey was extremely helpful and very knowledgeable about the vehicles and took the time to listen to what I wanted in a car. I'm not one to shop around and test drive a lot of different vehicles, I usually know what I want before I get to the dealership. Matt understood that and was not pushy but very helpful when I asked questions. He made the buying experience an easy process once I decided which car I was going to purchase. Matt was very thorough on showing me all of the bells and whistles the car had to offer. I really do appreciate everyone there at the dealership, truth be told this is my three car I have purchased from there. From the minute you walk through the door you will be greeted with a friendly face there to help you. More
Eric French is the salesperson to see Eric will work hard to get you into a vehicle that fits your needs and that you love, within your budget. With an outgoing personality and charming, Eric will work hard to get you into a vehicle that fits your needs and that you love, within your budget. With an outgoing personality and charming, easy smile, Eric makes the car-buying experience less painful, even fun! As a woman, I am easily irritated by salespersons who act as if I have no idea what I'm doing, or who treats me as the "little lady." Eric does his best to treat everyone equally, and offers options to consider to get you in the right vehicle for you and your budget! As for management, Robbie is a considerate, attentive manager both behind the scenes and in the public eye. Robbie listens to his customers/clients. The "finance" person who finalized the loan wasn't too pushy. He offered the Gap coverage and extended service, but was honest when asked questions about it, and he didn't push it when told "no thanks," which makes the whole experience more desirable. More
Courtesy and Professionalism After 31 years as a Marine followed by 22 years as a PGA Professional, I understand the definition of professionalism and appreciate courtesy when it' After 31 years as a Marine followed by 22 years as a PGA Professional, I understand the definition of professionalism and appreciate courtesy when it's shown. From the time I called this dealership and spoke with Robbie Yates, GSM who introduced me to Chris Weaver, Salesman, the experience was one I was totally impressed with. This was probably the quickest I have ever bought a new vehicle, and it wasn't just because I was so impressed with the vehicle itself (although I certainly was). EVERY person I came in contact with, after Chris, was very polite, professional, and thorough in explaining the process and patient in answering my questions (Lorenzo in finance and Sheila in the insurance office). When I returned the next day to retrieve items I had left in my trade-in, other sales personnel made sure they were returned to me. It was a PLEASURE to do business with this dealership. I might mention it wasn't the first time. The last time was 1994 when I bought a new Dodge Dynasty. Promise not to stay away for another 23 years! More
Great service Very friendly and polite staff that will work with you towards a vehicle and price you want. I didnt find the perfect car and thats fine because i wil Very friendly and polite staff that will work with you towards a vehicle and price you want. I didnt find the perfect car and thats fine because i will be back when they have it in stock. More
The best buting experience Once I picked the car we wanted Matt and National made it possible for me and my family. They went the extra mile for us and made the whole experience Once I picked the car we wanted Matt and National made it possible for me and my family. They went the extra mile for us and made the whole experience, one that we look foward to repeat in the near future! More
Very satisfied Mr Riles was knowledgeable and, courteous. He was very responsive to our goals and had ready answers and suggestions when we hadn't found quite what w Mr Riles was knowledgeable and, courteous. He was very responsive to our goals and had ready answers and suggestions when we hadn't found quite what we where looking for. When we had made a selection, he provided what we deemed a fair and reasonable offer and the deal was made. We are very happy with our purchase and the attention and services Mr Riles provided. More
Great service Bought a brand new Pacifica from Reggie. Very helpful, nice, laided back guy. Got a fair price with no hassle. Can't hope for anything more when you'r Bought a brand new Pacifica from Reggie. Very helpful, nice, laided back guy. Got a fair price with no hassle. Can't hope for anything more when you're buying a new vehicle. Good selection of SRT and Hellcat models as well (if you like to day dream about what you really want while you're buying a minivan). Thanks National and Reggie! More
Oil change and tire rotation Roxanne did a great job when I brought my vehicle in and was very helpful by explaining all of the service options. She was very professional and poli Roxanne did a great job when I brought my vehicle in and was very helpful by explaining all of the service options. She was very professional and polite. More
Major Repair Darrell received my vehicle and listened carefully while I explained the problem. He kept me apprised of the progress on my vehicle so I wasn't left w Darrell received my vehicle and listened carefully while I explained the problem. He kept me apprised of the progress on my vehicle so I wasn't left wondering. To my surprise he was able to get the parts faster than he had anticipated and his crew finished with my car in one day instead of two. More
Oil Change/tire rotation Roxanne waited on me today. She was prompt, courteous and professional in her appearance and actions in seeing my work was done correctly. The owner s Roxanne waited on me today. She was prompt, courteous and professional in her appearance and actions in seeing my work was done correctly. The owner should be proud of his service staff, they have always performed the task required by me. More