
National Dodge Chrysler Jeep Ram
Jacksonville, NC
Filter Reviews by Keyword
By Type
833 Reviews of National Dodge Chrysler Jeep Ram
National Rocks! I have to say, this was the MOST enjoyable car buying experience I have had. My last experience with another dealership was terrible. Eric French took I have to say, this was the MOST enjoyable car buying experience I have had. My last experience with another dealership was terrible. Eric French took the time to understand my needs and what features were important to me. He then showed me what vehicles matched my needs. He explained the features of the vehicles to ensure that I was making the correct decision. Along the way I didn't feel pressure (unlike the last experience). I am very happy with my purchase and deal that we made. Highly recommend the dealership and Eric. More
Service Dept Darrell Graham, my service advisor, always schedules appointments to fit my schedule and makes sure that the recommended maintenance and software upda Darrell Graham, my service advisor, always schedules appointments to fit my schedule and makes sure that the recommended maintenance and software updates are completed. I have taken advantage of both the comfortable waiting area and the shuttle service to return home over that past 3 years as a customer. More
Darrell Graham in the service department is excellent. We always work with Darrell Graham when we bring our vehicle in for service. He pays close attention to detail and goes above and beyond to make our c We always work with Darrell Graham when we bring our vehicle in for service. He pays close attention to detail and goes above and beyond to make our customer service experience as easy and pleasant as possible. He keeps us updated on the status of our vehicle and always makes sure it is repaired in a very timely manner. His professional manner is the reason we will continue to service our vehicle at this dealership. More
2017 renegade as always, excellent service. never thought of going to any other dealership. Every one is extremely courteous, friendly, polite, and extremely a plea as always, excellent service. never thought of going to any other dealership. Every one is extremely courteous, friendly, polite, and extremely a pleasure to do business with. More
Great Service Mr. Darrell Graham was very detailed and professional as always got my vehicle in and out within less than a days time!!!!!! #1Customer service I rate Mr. Darrell Graham was very detailed and professional as always got my vehicle in and out within less than a days time!!!!!! #1Customer service I rate them 💯 More
Great service advisor Came in to get a oil change and Darrell was a great help. He looked in the computer to see if there were any recalls. Thank goodness no recalls. He to Came in to get a oil change and Darrell was a great help. He looked in the computer to see if there were any recalls. Thank goodness no recalls. He told me that it would not take long for my oil change He told what needed to be changed the next visit and the price.. More
Awesome Dealership It was a pleasure doing business with National dealership. The salesperson was outstanding, very helpful, and tried his best to help me out as well as It was a pleasure doing business with National dealership. The salesperson was outstanding, very helpful, and tried his best to help me out as well as every other employee I dealt with. I am definitely pleased with my experience at National Dodge Chrysler Jeep RAM. More
Great salesman Went looking for a trade and Carson Snow helped us. He took his time to listen to what we wanted. He was very professional and listened to any conce Went looking for a trade and Carson Snow helped us. He took his time to listen to what we wanted. He was very professional and listened to any concerns we might have. Love the experience we had and would buy from him again. He is on the look out for our next truck. More
Love the journey!!! I just bought a 2017 Dodge Journey and I absolutely love it! I bought my first car at National from Mike Foye about 12 years ago. Between myself and m I just bought a 2017 Dodge Journey and I absolutely love it! I bought my first car at National from Mike Foye about 12 years ago. Between myself and my spouse this was our 6th vehicle from National. Mike always takes care of me and remembers me. We are both Cowboys fans and often talk football some too. My dad cosigned on my first car from National and each time I come in Mike asks about my dad too. It feels like people actually care there and the customer service experience that I have had over the years has been amazing. Mike is no longer in sales and has moved up to management, but I trust him to point me in the right direction in regards to a sales person. DJ did a great job and met all of our needs as well. As always, I have been very satisfied with my purchase and experience buying at National Dodge! More
Two vehicles purchased from National in One Year National has gotten the job done for me. With some credit set backs National had to work the lenders on my behalf. I love my Volkswagon Tiguan and I National has gotten the job done for me. With some credit set backs National had to work the lenders on my behalf. I love my Volkswagon Tiguan and I love my Jeep Wrangler. I have not had such success with other dealers in my market. I am very appreciative of the National team! More