National Dodge Chrysler Jeep Ram

New car purchase very happy camper, loving the car I chose. been looking at car online for awhile, even though I just happened to stop by to see car in person, loved i very happy camper, loving the car I chose. been looking at car online for awhile, even though I just happened to stop by to see car in person, loved it even better. no regret! by the way, Walter was wonderful.... More

Oil Change I was greeted by Darrell Graham. He was courteous, very helpful and offered to get my car from their parking lot. Then e too care of getting my car se I was greeted by Darrell Graham. He was courteous, very helpful and offered to get my car from their parking lot. Then e too care of getting my car serviced. He came and got me to tell me my car was ready, Complete gentleman! More

Love the car! National dodge east - My husband and I have been looking for a family car for a while for our 4 children. We came to the dealership and looked over th National dodge east - My husband and I have been looking for a family car for a while for our 4 children. We came to the dealership and looked over the car and it was perfect! Bank pre-approved us, but I was concerned about the price. The financial manager said they would be willing to work with us on price on the 1st meeting, but when we returned there wasn't much of a negotiation on pricing and our sales guy wrote up all the paper work then seemed offended when we asked if the price could be lowered at all. They lowered the price by $1,400 but seemed irritated about it the rest of the time? Saying things like we aren't a mom n pop store we don't gouge prices and stay fair and competitive... all of which I knew. Purchased the car and brought them the check (we were pre-approved for more) and the finance manager seemed angry? I have a family of 6 and 1 income source, I love the car and felt we got a good deal, just the attitude they presented was unprofessional and uncalled for. I could have just as easily taken my pre-approved check elsewhere... I don't even see their names on this list. More

Service We purchased our Dodge Durango Citadel about 6 years ago, been overseas. Purpose was to get the vehicle road ready for some long upcoming trips, safe We purchased our Dodge Durango Citadel about 6 years ago, been overseas. Purpose was to get the vehicle road ready for some long upcoming trips, safety inspection, AC, wipers, tires. The inspection discovered transmission fluid needed changed. Darrell was able to make all this happen in one Saturday morning. Darrell was very professional, listen to my situation and was able to make recommendations to make sure the vehicle was safe. More

It was great! Jeff is good at what he does, he went above and beyond to help me out. Gave me a great deal and he was awesome to hang out with. Jeff is good at what he does, he went above and beyond to help me out. Gave me a great deal and he was awesome to hang out with. More

Horrible customer service My husband and I went in on a Saturday. We were told the back was"closed" so the salesman said we can take the vehicle home to test drive it for the w My husband and I went in on a Saturday. We were told the back was"closed" so the salesman said we can take the vehicle home to test drive it for the weekend. Sounded good. We left our trade there. Monday comes and he isn't there and when we called no one seemed to know what was going on. Someone even told us he went home with my car keys. I left work early to go to the dealership only to be told they thought we were going through our bank for financing. We had to return the next day. Again the salesman want there. And we were the last to be seen. Everything was rushed. We we tested horrible. The only person who did his job well was Lorenzo (financing). The salesman that had to help us since the other guy wasn't there was rude. We still need to get our car detailed and that salesman said we have to talk to the original salesman that helped us on Saturday. Which is apparently still is not there. We are driving around in a car that is dirty and smells. Just horrible. Also when we went in Monday. The manager, Mike Four, seemed to care but ultimately he just laughed it off. I know a Mike in management talked to my husband which I believe was the one who told him Demitreis took my car keys home. And that he was "out of town." This is probably the most unorganized, and unprofessional business I have ever been in. More

Does Everything They Can To Help You My husband and I recently returned to National Dodge Chrysler Jeep Ram after my father had gone and purchased a new truck on Memorial day with Eric Fr My husband and I recently returned to National Dodge Chrysler Jeep Ram after my father had gone and purchased a new truck on Memorial day with Eric French. Eric French was also our sales associate and did an amazing job. He and his team worked tirelessly to get my husband out of his old car and into something brand new that he loved! Eric was extremely patient, knowledgeable, and more than willing to spend however long we needed with us until we found the right fit, aesthetically and financially. I would absolutely recommend Eric and National Dodge Chrysler Jeep Ram to anyone that was in the market for a new car! Lorenzo was our finance manager and was also extremely friendly, patient, and worked tirelessly with Eric to help us with getting our new vehicle financed! More

Purchased a used Ram 1500 I previously purchased a new 2014 Charger from National Dodge a few years ago. The experience was excellent. The sales, parts, and service departments I previously purchased a new 2014 Charger from National Dodge a few years ago. The experience was excellent. The sales, parts, and service departments were great and the employees were kind, respectful, and helpful. Nothing has changed when I purchased the used 2015 Ram. The salesman was respectful and worked with us to make the deal. I love this dealership! I will definitely continue to purchase vehicles from them in the future, and continue to service my Dodge vehicle there. More

Very plesant. The experience was excellent. Not my first car purchased. First one was in 1987. Betty was very helpful. They all treated us like we were family. I am The experience was excellent. Not my first car purchased. First one was in 1987. Betty was very helpful. They all treated us like we were family. I am sure we will enjoy this 2012 dodge charger. More