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National Dodge Chrysler Jeep Ram

Jacksonville, NC

4.5
822 Reviews

2223 N Marine Blvd

Jacksonville, NC

28546

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822 Reviews of National Dodge Chrysler Jeep Ram

April 10, 2024

I’ve use this dealership service department a few years and quite frankly they don’t disappoint. As usual had outstanding service. More

by FREEDOMCYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kitrell Earley
Apr 11, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you so much for your continued trust in National Automotive Group's service department and for taking the time to share your positive experience with us. We truly appreciate your loyalty over the years. We're thrilled to hear that we consistently meet your expectations and provide outstanding service. Your satisfaction is incredibly important to us, and it's always our goal to ensure that every visit exceeds your expectations. If there's anything else we can do to enhance your experience or if you have any feedback to share, please don't hesitate to reach out. We're here to help in any way we can. Once again, thank you for choosing National Automotive Group. We value your business and look forward to serving you for many more years to come!

April 09, 2024

Always receive good customer service and quick service . Easy to get quick appointment . Thank you! More

by MANYCROWNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kitrell Earley
Apr 10, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your consistently positive experiences with our customer service and quick appointment scheduling at National Automotive Group. Providing excellent service and convenience to our customers is our top priority, and we're glad to see that reflected in your feedback. Our team works hard to ensure that every visit is smooth and efficient for you. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We're always here to help. Once again, thank you for choosing National Automotive Group. We look forward to serving you again in the future!

April 07, 2024

Kitrell was professional and effective with this service. He kept me informed of all actions required with my car. More

by brandon_ruth87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kitrell Earley
Apr 10, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave such a positive review! We're thrilled to hear about your experience with Kitrell and the service he provided at National Automotive Group. Kitrell is indeed a valued member of our team, and we're delighted that his professionalism and effectiveness stood out to you. Keeping our customers informed and ensuring transparency throughout the service process is a top priority for us, and we're glad to hear that Kitrell excelled in this aspect. We'll be sure to pass along your kind words to Kitrell and the rest of our team. If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out. Your satisfaction is important to us, and we're here to help in any way we can. Once again, thank you for choosing National Automotive Group. We appreciate your business and look forward to serving you again in the future!

April 06, 2024

I appreciate Kit my service advisor and Darrell the other service advisor who cashed me out a lot. I wasn’t able to get service done in the morning but Victoria and Kitrell made sure I was able to in the aft More

by @islandboichillin
Recommend Dealer
Yes
Employees Worked With
Darrell Graham, Kitrell Earley
Apr 10, 2024 -

National Dodge Chrysler Jeep Ram responded

Wow! Thank you for taking the time to leave such an amazing review! We're absolutely thrilled to hear about your exceptional experience with our team here at National Automotive Group. It's fantastic to hear that Kit, Darrell, Victoria, Kitrell, and David all played a part in ensuring you received top-notch service. We're incredibly proud of our team for consistently delivering timely service and warm hospitality to our customers. Your kind words mean a lot to us and serve as a testament to the hard work and dedication of our staff. We'll be sure to pass along your appreciation to everyone mentioned. Feedback like yours motivates us to continue providing the best service possible. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We're here to help in any way we can. Once again, thank you for choosing National Automotive Group. We truly appreciate your business and look forward to serving you again in the future!

April 03, 2024

It was very easy to schedule an appointment for service. The job was completed quickly while I waited. More

by theresafox1967
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Graham, Kitrell Earley
Apr 04, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us a five-star review! We're delighted to hear that scheduling your service appointment was easy and that we were able to complete the job quickly while you waited. Providing efficient and convenient service is a top priority for us at National Automotive Group, and we're thrilled that your experience reflected this commitment. Your satisfaction is incredibly important to us, and we're grateful for the opportunity to serve you. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We look forward to serving you again and providing you with the same level of excellent service.

April 02, 2024

Everyone was so nice! I couldn’t have asked for a better experience! Will definitely recommend to my friends. More

by SLP042283
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorenzo McNeal, Ryan Brown, Brian Kennedy
Apr 02, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that everyone at National Automotive Group was able to provide you with exceptional service and that you couldn't have asked for a better experience. Ensuring that our customers feel welcomed and appreciated is a top priority for us, and we are delighted that our team's friendliness made a positive impression on you. Your satisfaction is incredibly important to us, and we are grateful for the opportunity to exceed your expectations. Thank you for choosing National Automotive Group, and we truly appreciate your recommendation to your friends. There is no greater compliment than knowing that you trust us enough to recommend us to others. If there is anything else we can assist you with in the future, please don't hesitate to reach out to us. We look forward to serving you again and providing you with the same level of exceptional service.

April 01, 2024

Great service. Experienced techs. No problems always the best, I feel treated like a welcome customer. More

by pastorbob2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Graham, Kitrell Earley
Apr 01, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with us! We greatly appreciate your kind words and are thrilled to hear that you received great service from our experienced technicians at National Automotive Group. Ensuring that our customers feel welcomed and valued is a top priority for us, and we are delighted to hear that you have consistently felt treated like a welcome customer during your visits. Your satisfaction and comfort are of utmost importance to us, and we are committed to providing you with the best service possible. We take pride in the expertise and professionalism of our technicians, and we are pleased to hear that their skills have contributed to your positive experience. Rest assured that we will continue to maintain the highest standards of service excellence to ensure that every visit to National Automotive Group is a great one for you. Thank you once again for choosing National Automotive Group. We truly appreciate your business and look forward to serving you again in the future.

March 31, 2024

My salesman was great. His name was axel. He he spent a lot of time working with me to get a deal. I was comfortable with and stayed late to ensure that I had great servi More

by MALIK.PIERRE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorenzo McNeal, Axel Tehuotzil-Arroyo
Apr 01, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us and for leaving such a fantastic five-star review! We are thrilled to hear that Axel, your salesman, provided you with exceptional service during your visit to National Automotive Group. It's wonderful to know that Axel went above and beyond to ensure that you were comfortable and well taken care of throughout the process of finding the perfect vehicle for you. We take great pride in our team's dedication to providing personalized assistance and making every customer feel valued. We are also delighted to hear that our finance manager played a significant role in assisting you. At National Automotive Group, we are committed to working together as a team to meet and exceed our customers' expectations, and we are glad to see that reflected in your experience. Your satisfaction is our ultimate goal, and we are grateful for the opportunity to serve you. Please know that we are always here to provide you with any further assistance you may need in the future. Once again, thank you for choosing National Automotive Group. We look forward to welcoming you back and providing you with exceptional service for all your automotive needs.

March 31, 2024

Always get great courteous and professional help and service at National Dodge. Service personal help make visits convenient and stress free. More

by RPERRY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Yates, Lorenzo McNeal, Chris Hines, Bruce Wright, Darrell Graham, Hadi Ahmedi, Kitrell Earley, Ryan Brown, Pete Brennan, Axel Tehuotzil-Arroyo
Apr 01, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave such a positive five-star review for National Automotive Group! We greatly appreciate your kind words and are delighted to hear about your consistently excellent experiences with our team. Ensuring that our customers receive courteous and professional assistance is a top priority for us, and we are thrilled that our service personnel have been able to make your visits convenient and stress-free. Your satisfaction and peace of mind are incredibly important to us, and we are glad that our team has been able to deliver on this promise consistently. Your feedback is a great source of motivation for us as we strive to maintain the highest standards of service excellence. We are committed to providing you with the same level of outstanding assistance and support during all your future visits to National Automotive Group. Thank you once again for choosing National Automotive Group. We truly appreciate your business and look forward to serving you for many years to come.

March 31, 2024

Excellent customer service. Friendly and helpful staff. Kitrell at the service department is always helpful, courteous, respectful and a true professional More

by baronegf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kitrell Earley
Apr 01, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us and for leaving such a glowing five-star review! We are thrilled to hear that you had an excellent experience at National Automotive Group and that our team, particularly Kittrel in the service department, exceeded your expectations. Providing exceptional customer service is at the heart of everything we do, and we are delighted that our staff's friendliness and helpfulness made a positive impression on you. Kittrel takes great pride in his work and is dedicated to ensuring that every customer receives the highest level of assistance and professionalism. Your kind words about Kittrel's helpfulness, courtesy, and professionalism mean a lot to us. We will be sure to pass along your appreciation to him and the entire service team. Feedback like yours motivates us to continue delivering outstanding service to all our customers. Thank you once again for choosing National Automotive Group. We value your business and look forward to serving you again in the future.

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