
National Dodge Chrysler Jeep Ram
Jacksonville, NC
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833 Reviews of National Dodge Chrysler Jeep Ram
Came in for service, left with a new truck This is very important that you all hear this. Sales persons come and go. But good, good, great service folks.... if why’re happy and happy with the This is very important that you all hear this. Sales persons come and go. But good, good, great service folks.... if why’re happy and happy with the brand... they stay. That’s just the nature of the beast. This is my 3rd RAM I’ve bought through National Dodge in 12 years. Mike Waller Is hands down one of your top employees. He’s been my service rep for a decade. Your sales staff are knowledgeable. But let’s face it... these vehicles will need to be serviced here and there and that is where you’ll gain or lose your client base. The service at Sanders Ford and Capital Ford is what dropped me from their brand years ago. At that time my theory was a truck is a truck. But service is on my time. And my time is valuable. You have a few wrinkles to iron out but I’m serious... Mike Waller is easily one of the reasons I keep coming back. You have a few service folks that want to refer to me as Chief or Brother, or some other weird nickname. Mikes a professional and the other service staff could learn from him. More
Love my Subaru! After reviewing the New Bern, Wilmington and Jacksonville Subaru dealerships for availability of model, color, $ of Outback we chose National at Jacks After reviewing the New Bern, Wilmington and Jacksonville Subaru dealerships for availability of model, color, $ of Outback we chose National at Jacksonville. Grant and Randy were responsive to my requests, and once on-site Grant was knowledgeable and managed the process effectively. Overall a great experience. More
The best experience!! I want to thank Betty Hurd for an excellent experiance at national dodge of Jacksonville NC. . We purchase a 2017 dodge ram 1500. We wanted a truck an I want to thank Betty Hurd for an excellent experiance at national dodge of Jacksonville NC. . We purchase a 2017 dodge ram 1500. We wanted a truck and other dealership steered us away from the vehicle we wanted. Just because our credit score was not perfect. She worked with us, giving us options, and not once did she tell us we couldn't purchase a truck. It was a smooth transaction and when we are ready to purchase another car she will be the only salesman we deal with. Thank you so much. More
Horrible I made an appointment a week in advanced, took the day off of work, and was told that they had the parts for my recalls. I dropped the truck off at 9a I made an appointment a week in advanced, took the day off of work, and was told that they had the parts for my recalls. I dropped the truck off at 9am for my appt. When I returned at 2pm to check on it, I was told nothing was done and they didn’t have the parts and they just ordered them. I called throughout the day and left messages and never got return calls. It’s a 40 minute ride to the dealer from my house. I’ll never go back. Horrible experience. More
This is the place to go for a great JEEP purchase experience It was wonderful from the time we walked in to the time we pulled out in our new JEEP! Walter Winston was our salesman and he made everything a posi It was wonderful from the time we walked in to the time we pulled out in our new JEEP! Walter Winston was our salesman and he made everything a positive experience. He stayed with us from the first list of wants we had to the 30 minute demo of all the working pieces on our new JEEP. There was gentleman he brought out that put on a masterful demonstration and Walter assisted and they both encouraged questions and didn't stop until we were satisfied. That is the sign of great service. Walter stayed with us well past the signing of the papers. The GM and other salesmen were polite and conversed with us positively as well. Teamwork goes on here! Thank you one and all.. More
Bought a new car GREAT SERVICE!!!! Wes has sold us our last two cars. We will always ask for Wes when we come in to buy a car great guy and once again GREAT SERVICE!!! GREAT SERVICE!!!! Wes has sold us our last two cars. We will always ask for Wes when we come in to buy a car great guy and once again GREAT SERVICE!!!! More
Fantastic Couldn't ask for better service. Everyone is and was very friendly and did everything possible to make sure we could walk away both weeks for both of Couldn't ask for better service. Everyone is and was very friendly and did everything possible to make sure we could walk away both weeks for both of our purchases! We purchased both a new and used vehicle. Don't remember the 2 finance people that helped us but both were friendly and worked as fast as possible to make things happen! More
Truck buying experience! After getting off to a slow start National Dodge wound up being excellent to work with. The sales staff, especially Christian Weaver, was exceptional After getting off to a slow start National Dodge wound up being excellent to work with. The sales staff, especially Christian Weaver, was exceptional and was able to help us purchase a vehicle that we are very satisfied with. I would also like to commend Chris Hines for his ability to make the purchase a reality. I will definitely recommend National Dodge to my friends, family and associates. More
Great experience The team at National Dodge made my buying experience enjoyable with their friendly and professional customer service. I would recommend this dealershi The team at National Dodge made my buying experience enjoyable with their friendly and professional customer service. I would recommend this dealership to anyone and I plan to use them again More
The Best Service for Purchase of Jeep Grand Cherokee All of the employees at this dealership are phenomenal! It's like spending time with family and friends. You'll forget how much time you've spent ther All of the employees at this dealership are phenomenal! It's like spending time with family and friends. You'll forget how much time you've spent there because the employees engage with their customers on a personal basis. Chris Weaver sold me on my Grand Cherokee because of his knowledge and friendliness. He's compassionate about the work he does and how he represents NDCJR. More