Nate Wade Subaru
Salt Lake City, UT
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2,758 Reviews of Nate Wade Subaru
Excellent communication and super speedy service! I was given phone calls or texts along the way and they even called me in the middle of my routine service to tell me they had found a problem. They I was given phone calls or texts along the way and they even called me in the middle of my routine service to tell me they had found a problem. They didn't try to scare me into having it fixed either, I really like that it wasn't high pressure and they understood that I needed to check my budget before I could okay. The additional fix. Always get great service from these guys! More
Went in and all my brakes were measured at 4mm, just a few days after my oil change my tire started to grind. Went in to get it looked at and my brakes were actually 2mm and I had replace not only those b few days after my oil change my tire started to grind. Went in to get it looked at and my brakes were actually 2mm and I had replace not only those but also my rotors. I also needed a part replaced on the car and said yes to it being put on. Then went to check out and I didn’t need to pay so I asked about it and Johnny was visibly irritated and said that I had said no, which I hadn’t. My next Subaru I plan on buying elsewhere just do I can get it serviced elsewhere. More
Prompt, professional. Excellent service. They have never overcharged me and are so honest. I did something dumb once and washed my car with the gas cap open. They were so Excellent service. They have never overcharged me and are so honest. I did something dumb once and washed my car with the gas cap open. They were so nice aboit helping me navigate the whole thing and charged me less than they quoted because they did not need to do as much work as anticipated - I wouldn't have known any better. And that's just one example of their honesty (been going there aboit 10 years) More
Nate Wade Subaru is excellent. Fast, friendly service. The service scheduler, the receptionist and other personnel were friendly and kind- answering my questions and concerns. As a Fast, friendly service. The service scheduler, the receptionist and other personnel were friendly and kind- answering my questions and concerns. As a 1st time customer new to SLC, I couldn’t be more impressed and pleased. Keep up the good work. Looking forward to another great experience at my next scheduled service appointment. Go Nate Wade! More
I visited this dealership this week, it was the worst car-buying experience of my entire life. From the moment I walked through the doors, I was greeted by a salesman who appeared more interested in meet car-buying experience of my entire life. From the moment I walked through the doors, I was greeted by a salesman who appeared more interested in meeting his daily impoliteness quota than in actually helping customers. He responded to my questions in a manner that made me feel like I was bothering him by being there. I tried to ignore his initial rudeness and proceeded to ask some questions about the cars on the lot. Not only did this salesman seem completely disinterested in providing any details, but he also rolled his eyes and scoffed at my questions. It was as if I was wasting his precious time (considering I booked an appointment and I didn't just walk in!). I tried to explain what I was looking for and my budget, but he couldn't be bothered to listen. He barely offered any information about the car's features or performance, and when I asked questions, he answered with short answers. Needless to say, I left this dealership feeling frustrated, disrespected, and totally unimpressed. I will never return to this dealership, and I strongly recommend anyone in search of a car to steer clear of this place. It's not worth subjecting yourself to such a rude and unprofessional dealership. I'll be taking my business elsewhere, where they actually value their customers. More
Nate Wade has a great service department - always fast, efficient, and friendly. The waiting area is a pleasure to visit. It is always clean and offers complementary snacks and beverages. efficient, and friendly. The waiting area is a pleasure to visit. It is always clean and offers complementary snacks and beverages. More
I could take my car other places to get service, but drive from Draper to service my car with Nate Wade. I have never had a bad experience there and never wait long either drive from Draper to service my car with Nate Wade. I have never had a bad experience there and never wait long either More