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Napoli Nissan - Service Center

Milford, CT

4.6
1,430 Reviews
Call Service Center (203) 877-5141

1,430 Reviews of Napoli Nissan - Service Center

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June 14, 2023

Took me on time. Was courteous and polite. That is all I have to say!! More

by LUJFEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2023 -

Napoli Nissan responded

Thank you for sharing your experience! We hope to see you again next time here at Napoli Nissan!

June 14, 2023

Customer friendly hours and customer friendly service. I like that I’m on a Saturday they have a full day of service hours and they make full service available on the weekend, not just oil change like ano More

by danicacabral3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2023 -

Napoli Nissan responded

We're glad you enjoyed our service! Our team at Napoli Nissan is always happy to accommodate our customers with convenient hours. Thank you for choosing us and we hope to see you again for your next vehicle needs.

June 14, 2023

Everyone is always professional and friendly. Things are done in a timely fashion and I feel as though they listen to your concerns and address them quickly and precisely More

by Donnaxovez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2023 -

Napoli Nissan responded

We appreciate the great feedback, Donna! Our team at Napoli Nissan is pleased to hear that you had a professional and friendly experience with timely service. We're all ears when it comes to our customers' concerns and happy to offer efficient solutions. Thank you for sharing your thoughts- Drive safely!

June 13, 2023

Great customer service Great service nice people , got me my vehicle back very quickly More

by DBLACKWELL848
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Report | Print
Jun 14, 2023 -

Napoli Nissan responded

Thanks for trusting the Napoli Nissan team with your vehicle! We're glad we could get it back to you quickly and we hope you won't hesitate to reach out if we can be of service again in the future. Take care!

June 13, 2023

It was very good. .. I was very excited about how everything was explained to me... More

by charwill427
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Report | Print
Jun 14, 2023 -

Napoli Nissan responded

Thank you for the review! We're happy to hear you're satisfied with the service provided by our team and hope we have the opportunity to assist you again in the future. Take care! - Napoli Nissan

June 13, 2023

The staff was great and they really care about the customer and safety of your vehicle. More

by ESPOSITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2023 -

Napoli Nissan responded

We appreciate the kind comments about our Napoli Nissan team! Thank you for your business and please don't hesitate to reach out if we can assist you with any future automotive needs!

June 13, 2023

Excelent end profesional job. Muy complacido por el profesionalismo y la excelencia del personal que me asistió con mi Nissan Pathfinder 2020. Muchas gracias por la l servicio. More

by Ovidio Reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

Napoli Nissan responded

Nos alegra saber que nuestro equipo en Napoli Nissan te brindó un servicio profesional y excelente durante tu visita con tu Nissan Pathfinder 2020. Agradecemos tus amables palabras y el tiempo que dedicaste para compartir tu experiencia con nosotros. ¡Gracias por elegirnos como tu concesionario de confianza!

June 13, 2023

Services has been great ever since I’ve been coming here since 2021. Keep up with providing great services. More

by Jeanette.alicea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2023 -

Napoli Nissan responded

We're delighted to hear how much you've enjoyed our services since 2021, Jeanette. It's always our pleasure to provide great customer service here at Napoli Nissan. Thank you for taking the time to share your feedback and we hope to see you soon!

June 13, 2023

Not good I was sold a vehicle that had to be serviced a short time afterward More

by kingg131
Recommend Dealer
No
Employees Worked With
Ron
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Jun 13, 2023 -

kingg131 responded

Was sold a vehicle that needed to be serviced shortly after purchase.This issue should have been fixed prior to car leaving the lot

June 13, 2023

The time it took to change the oil was good The waiting room was nice More

by CTEACHER2002
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Report | Print
Jun 14, 2023 -

Napoli Nissan responded

Thank you for the positive feedback about your recent visit here at Napoli Nissan! We appreciate your business and hope we have the opportunity to serve you again in the future!

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