Napoli Nissan - Service Center

I was disappointed that the reason I brought the Rogue in was e are having issues with the transmission. I was told by the advisor that for the $225 diag charge they would drive and test it for the problem b was e are having issues with the transmission. I was told by the advisor that for the $225 diag charge they would drive and test it for the problem but all that was recommended was rear brakes and a flush, and not even changing the trans. oil. When I went to pick the car up the next morning, it was not ready because it had to be put back together? On the positive side- John, an advisor that called me, was pleasant to deal with though he seemed not totally sure what was going on with the car More

Other than the salesman, Leon Bozier, who was absolutely amazing, everyone else was I encountered was despicable. amazing, everyone else was I encountered was despicable. More

Great service. Outstanding communication. All Services performed and Delivered just as promised. I highly recommend the Napoli service team as well as the Napoli Outstanding communication. All Services performed and Delivered just as promised. I highly recommend the Napoli service team as well as the Napoli sales team. More

drop off vehicle at 730am but unable to diagnose same day and if I did not call to follow up at 5pm I wouldn’t know the status of my vehicle. and if I did not call to follow up at 5pm I wouldn’t know the status of my vehicle. More

I have been with Napoli Nissan for ten years. It is the best dealership I have dealt with in over fifty years of car ownership. It is the best dealership I have dealt with in over fifty years of car ownership. More

I had a last minute battery problem, Luis was great at making sure I was able to get serviced the same day and took care of me no problem! making sure I was able to get serviced the same day and took care of me no problem! More

Very professional, expedited service. Was able to get my car serviced in under three hours. Job well done. Was able to get my car serviced in under three hours. Job well done. More

Always nice and knowledgeable and can always get an appointment if I need one for service appointment if I need one for service More

Terrible! Had the car for days without ever diagnosing the issue, let alone fixing it. Had the car for days without ever diagnosing the issue, let alone fixing it. More

Usually great service. This past time, not so much. Seemed like they forgot about my husband. He was there for 2 hours for an oil change. Very easy to make an appoi This past time, not so much. Seemed like they forgot about my husband. He was there for 2 hours for an oil change. Very easy to make an appointment and the staff is always so courteous. Fernando Peralta took my call and accommodated a time that worked for me. Thanks Fernando. More