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Napoli Nissan - Service Center

Milford, CT

4.6
1,430 Reviews

1,430 Reviews of Napoli Nissan - Service Center

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July 09, 2023

They were very pleasant and competent to deal with. They also completed the service on a timely manner and I felt they were easy to communicate with. More

by KAREN.OSBORNE426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Junior Segui
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

I like Napoli Nissan service. It is very professional, honest and transparent. The waiting room is clean, can use a free wifi while waiting. More

by tomotori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Napoli Nissan responded

Thank you for trusting the Napoli Nissan team with your service needs! We appreciate you taking the time to share this kind feedback and look forward to seeing you at your next visit!

Jul 10, 2023 -

tomotori responded

Thank you for your work!

July 08, 2023

Josh in service was great, took us in right away and provided amazing communication on our cars progress. More

by Cyndc31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Napoli Nissan responded

Cyndi, thank you for the kind words! We're glad to hear that Josh provided excellent service and kept you informed throughout your visit. We appreciate your business and hope to see you again at Napoli Nissan!

July 07, 2023

Kind, quick and friendly. . got the job done easy peasy .. very clean shop and staff was great More

by NSAKSA76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2023 -

Napoli Nissan responded

Thank you so much for the kind words for our team! We're glad you had such a positive visit and appreciate you leaving us your five-star review. We look forward to seeing you again. - Napoli Nissan

July 06, 2023

Friendly, knowledgeable staff. Work done right the first time. Nice waiting area with drinks and coffee More

by myctleaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Napoli Nissan responded

Thank you for your confidence in the Napoli Nissan team! We appreciate your kind feedback and look forward to seeing you at your next visit. Take care!

July 06, 2023

The whole team there are very respectful and knowledgeable. They even show you a video of the work you need done. More

by ARLENEFISHER51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Napoli Nissan responded

Thank you, Arlene! We're so glad to hear that our team at Napoli Nissan provided you with excellent service. It's great to know that the video of the work was helpful as well. We appreciate your support and hope to see you again in the future!

Jul 10, 2023 -

ARLENEFISHER51 responded

You are quite welcome!

July 05, 2023

Did not have to wait or put in hold. Service excellent. Machenic walked me thru. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Rodriguez lic#505
Jul 05, 2023 -

Napoli Nissan responded

Dave, we are grateful for your review. Thank you from all of us at Napoli Nissan!

July 05, 2023

This service team ALWAYS goes above and beyond every expectation to please me as a customer. To be honest I am not an easy customer sometimes. More

by C QZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar
Jul 05, 2023 -

Napoli Nissan responded

Thank you for the kind words! We're glad to hear that our service team consistently exceeds your expectations. We appreciate your business and look forward to serving you again in the future. Have a great day!

July 04, 2023

The service was very good. My wait time for my car to be service and service to be completed was PRICELESS.THUMBS for the Service Dept.👍👍👍 More

by Bdsmith81@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Jul 05, 2023 -

Napoli Nissan responded

Thank you for the great review! We're delighted to hear that you had a positive experience with our service department at Napoli Nissan. Your satisfaction is important to us, and we appreciate your feedback. Drive safely!

July 04, 2023

I am very pleased and satisfied with my most recent service maintenance on my 2018 Nissan Sentra. My service advisor, Junior Sequi, was very focused on my concerns, for the issues with my Sentra. You w More

by PAPAMAZ16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Napoli Nissan responded

Hey John, thank you for sharing your positive experience with us! We're delighted to hear that Junior and the entire Napoli Nissan service team took great care of you and resolved the issues with your Sentra. Your satisfaction is our top priority, and we appreciate your continued support as a happy customer. Drive safely!

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