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Napoli Nissan - Service Center

Milford, CT

4.6
1,429 Reviews

1,429 Reviews of Napoli Nissan - Service Center

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July 14, 2023

Great customer service. All work was explained in detail. Very professional . Would recommend a friend. More

by Tmgloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice
Jul 17, 2023 -

Napoli Nissan responded

Thank you for the positive feedback! We're glad to hear that our team provided great customer service and explained all the work in detail. We appreciate your recommendation, and we look forward to serving you again at Napoli Nissan! Have a wonderful day!

July 13, 2023

I like the fact that they text you a video of what was done during the service More

by Sijaun Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Napoli Nissan responded

Hi Sijaun, We appreciate your feedback and rating. We are glad you liked the video feature during your recent service visit and look forward to earning five stars for your next service appointment. Thank you! - Napoli Nissan

July 13, 2023

Excellent service. From buying your car and having it serviced great bunch of people working there I highly recommend. More

by kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Napoli Nissan responded

Hey Kathy, we're delighted to hear you had an excellent car-buying experience at Napoli Nissan! Thank you for your kind words and recommendation. Have a fantastic ride!

July 13, 2023

Friendly staff, clean shop, fast service love this Nissan shop they always take good care of us. More

by RSWINTON91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Napoli Nissan responded

Thank you for the 5-star rating and review! We're happy to hear that our Napoli Nissan team continues to provide you with unparalleled customer service. We appreciate your kind words and look forward to seeing you again!

July 12, 2023

It’s a great dealership the salesman, the dealer, and the service people were very good, friendly and honest, I will shop there again in a heartbeat More

by bmposser60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Napoli Nissan responded

Thank you for the great review! We're glad to hear that our team at Napoli Nissan provided you with excellent service. We appreciate your kind words and look forward to assisting you again in the future. Have a wonderful day!

July 12, 2023

Initial diagnostic did but yikes the correct answer, had to bring the car twice fir the repair. Omar communicated well. Was also interested in a car purchase., when I inquired at the service desk, was told More

by sita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar
July 12, 2023

I can say that the staff is always friendly, professional and have knowledge of service. I never have a problem with getting an appointment and I always get my care serviced here. More

by KANYIA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Jul 12, 2023 -

Napoli Nissan responded

Hey Kanyia, thank you for your kind words! We're happy to hear that our staff has consistently provided you with friendly and professional service. We appreciate your loyalty in choosing Napoli Nissan for your car servicing needs!

July 11, 2023

My service was well and they gave me as far as I know what I asked for so I give them 9 More

by jsomme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Napoli Nissan responded

Thanks for taking the time to review your recent visit here at Napoli Nissan! We hope we have the opportunity to serve you again in the future!

July 11, 2023

Omar was excellent. Very easy to work with. He was very professional and accommodating. Very satisfied with my service! More

by GDERRICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OMAR
Jul 13, 2023 -

Napoli Nissan responded

Thank you for the great review! We're glad to hear that Omar provided excellent service and made your experience at Napoli Nissan a positive one. We appreciate your business and hope to see you again in the future!

July 09, 2023

They were very pleasant and competent to deal with. They also completed the service on a timely manner and I felt they were easy to communicate with. More

by KAREN.OSBORNE426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Junior Segui
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
1.0
This rating includes all reviews, with more weight given to recent reviews.
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