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1,429 Reviews of Napoli Nissan - Service Center
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July 19, 2023
Service excellent, done fast and correct. No up sell tricks . Very friendly. I’ll be back No up sell tricks . Very friendly. I’ll be back More
by PHOTOMAN51
Verified CustomerEmployees Worked With
July 18, 2023
Oil change and tire rotation was done under and hour. Couldn’t fix noise I heard Couldn’t fix noise I heard More
by fredoperez
July 18, 2023
I have been very happy with the customer service employees and the service itself. Very fast and I ever had to wait for my car. employees and the service itself. Very fast and I ever had to wait for my car. More
by Lee
July 18, 2023
Easy to get an appointment and car was ready when they said. I recommend them said. I recommend them More
by GARYB5
July 18, 2023
Wonderful people always helpful. Took our car in for service and there was a little issue getting the part needed but they solved it and service was completed. Very glad I purchased Took our car in for service and there was a little issue getting the part needed but they solved it and service was completed. Very glad I purchased my Rogue here. More
by DWAYNE18
Employees Worked With
Omar
July 18, 2023
I am very satisfied with the completion of service/maintenance recently on my Nissan vehicle, at Napoli Nissan. My service advisor, Junior Sequi, continues to provide me with exceptional profe service/maintenance recently on my Nissan vehicle, at Napoli Nissan. My service advisor, Junior Sequi, continues to provide me with exceptional professional and courteous customer service. Junior is a very valued asset to Napoli Nissan and he is a very big reason that I continue to use Napoli Nissan to service my vehicle. Thank You Junior Sequi! John Maziarz More
by PAPAMAZ16
July 17, 2023
I asked to check my tire because the air pressure dropped but they didn’t but they didn’t More
by Lbleggi
Employees Worked With
July 15, 2023
Great service and explanation of of what needed to be done. Appreciate the car wash too! done. Appreciate the car wash too! More
by kguggenheim01
July 14, 2023
It’s always something with the service department. Unprofessional at times, long wait times, playing phone tag, getting hung up on etc. My most recent visit was for a free oil change. My appt was for Unprofessional at times, long wait times, playing phone tag, getting hung up on etc. My most recent visit was for a free oil change. My appt was for 10am. I did not get my car back until after 3pm. Before leaving my vehicle, I was asked if I had any concerns about the car. I advised it was running fine but the undercarriage cover underneath the car was coming down and needed to be retightened. Prior to picking my car up I was sent a service video, displaying the insides of the hood while the service rep is confirming all fluids have been changed and “topped off”. I get my car home, undercarriage hasn’t been touched, and my windshield wiper fluid is completely empty. The fluids were NOT TOPPED OFF and now I’m questioning if the oil was even changed since I was clearly lied to. I call this morning and I’m told mistakes happen and I can easily come BACK to get the windshield wiper fluid as if my times isn’t valuable. Not to mention I live 20 minutes away so it’s very much an inconvenience. I’m unsatisfied and annoyed by the lack of respect when you fail to do your job correctly the first time. Then you get bombarded with text requests to leave a review as if that’s most important. So here is your review! DO BETTER! More
by MELODY
Employees Worked With
Josh, Omar
July 14, 2023
You made a stupid mistake and that's the last two times! The level you put on the Windshields shows that you changed my regular oil and I paid for a synthetic oil change. When I called back, they told me b The level you put on the Windshields shows that you changed my regular oil and I paid for a synthetic oil change. When I called back, they told me believe me that we put synthetic oil. The person who changed the oil knows what oil he put in, that's why he put 3000 mil, and they charged me for synthetic oil. More
by PFADIL
Employees Worked With
I am not happy
