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Napoli Nissan - Service Center

Milford, CT

4.6
1,425 Reviews
Call Service Center (203) 877-5141

1,425 Reviews of Napoli Nissan - Service Center

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November 01, 2023

Luis was my advisor and i was very happy. They did what they said they would do. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Napoli Nissan responded

Thanks so much, Dave. We look forward to your next visit to Napoli Nissan!

October 31, 2023

Very personable staff. Got me right in with no appointment on a Monday due to a battery issue over the weekend. Had me in and out same day More

by GARBER0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Napoli Nissan responded

We're glad to know that our team at Napoli Nissan was able to assist you promptly, especially without an appointment. Thanks for the positive feedback and we hope your vehicle is running smoothly now!

October 31, 2023

Oil change and multi point vehicle inspection performed convenient for service needs trust in dealer to provide service More

by serenitynow1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Napoli Nissan responded

We're glad to know that you found our service convenient and trustworthy at Napoli Nissan. We strive to provide top-notch maintenance for all your vehicle needs. Thanks for the review!

October 31, 2023

Awesome job in and out very professional. Will recommend to family and friends. Thank you More

by kels_zey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Napoli Nissan responded

Thank you so much for your kind words and positive feedback! We're delighted to hear that you had a great experience with our service. It's always our goal to provide professional and exceptional service to all our customers at Napoli Nissan!

October 30, 2023

Good service and I like how well they explain things to you. Reps are nice and helpful. More

by DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Luzardo
Report | Print
Nov 01, 2023 -

Napoli Nissan responded

We're happy to hear your visit was so positive! Thank you for coming to Napoli Nissan!

October 27, 2023

Fast, though, reasonably priced service. Will continue to use in the future. Very easy to deal with. More

by Miken
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Luzardo
Report | Print
Oct 30, 2023 -

Napoli Nissan responded

Thanks for the wonderful feedback! Our Napoli Nissan team looks forward to serving you again in the future!

October 27, 2023

Service was professional, I didn't have to wait long and I'm very satisfied with the services More

by Red.bull.00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Napoli Nissan responded

Thank you for the five-star review and kind words about our service team at Napoli Nissan!

October 26, 2023

Great customer services, however I have been having few issues in the past due to the fact that they don’t ask to the client about the different services that we as customer can have .. More

by SIBAJA2512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Napoli Nissan responded

We appreciate your feedback and are glad to know you've had great customer service experiences with us at Napoli Nissan. We're sorry for any confusion regarding our services, we'll strive to improve on this aspect moving forward. Thank you!

October 21, 2023

Representative was very professional and courteous. Used Lyft to take me home. Service was quick. More

by Lori Manigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Napoli Nissan responded

This is great to hear, Lori! Thank you for rating Napoli Nissan five stars!

October 20, 2023

Omar was very helpful, pleasant and very patience. Great Customer Service. Great experience and work. I will recommend. More

by KDIAZ6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Oct 23, 2023 -

Napoli Nissan responded

We're so glad to know that you had a great experience with Omar at Napoli Nissan! Your recommendation means the world to us. Thanks for sharing your feedback and we hope to see you again soon!

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