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Napoli Nissan - Service Center

Milford, CT

4.6
1,425 Reviews
Call Service Center (203) 877-5141

1,425 Reviews of Napoli Nissan - Service Center

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December 20, 2023

Omar was great got my car done when promised as well as the young lady who handles the rentals. Will keep going back for service More

by anskymitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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Dec 21, 2023 -

Napoli Nissan responded

We're glad to know that Omar and our team at Napoli Nissan were able to provide you with great service! We appreciate your support and look forward to seeing you again.

December 18, 2023

Fast service very professional. Good idea with video recording and sending to costumer. Five stars for cleaning More

by Pit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2023 -

Napoli Nissan responded

We're glad to know you appreciated our video recording service and professional approach at Napoli Nissan. Thanks for the five-star review, especially regarding our cleaning efforts!

December 17, 2023

Omar in the service department was very polite helpful and accommodating. He and the crew did a great job. I have zero complaints. Would definitely recommend More

by SJARVIS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Dec 18, 2023 -

Napoli Nissan responded

We're glad to know that Omar and our service team at Napoli Nissan were able to provide you with a great experience! We appreciate your recommendation and see you next time! Drive safely!

December 09, 2023

The Service Department representative was courteous and polite. Part received and installed on my vehicle in a short period of time. More

by PLONGO79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2023 -

Napoli Nissan responded

We're glad to know our service team at Napoli Nissan was able to assist you efficiently and courteously. Thank you for your positive feedback!

December 06, 2023

Exhalent service and sales personal right on the money for buying a vehicle or leasing More

by FDICINC04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Napoli Nissan responded

We really appreciate you taking the time to leave Napoli Nissan this awesome review, thank you!

December 04, 2023

Always able to get service on my schedule. Love the video of inspection. Courteous and explains needed services. More

by ITSFORME46
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
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Dec 05, 2023 -

Napoli Nissan responded

We're glad to know that our flexible scheduling and video inspection service at Napoli Nissan are working well for you! We always aim to provide clear explanations of any needed services. Thanks for the review!

December 04, 2023

Exceptional service. I walked in and was greet immediately by junior.. he went over what needed to be done for my visit.. took my car in.. checked in through the process More

by NOELITTA.TAILIAM
Recommend Dealer
Yes
Employees Worked With
Junior
Report | Print
Dec 05, 2023 -

Napoli Nissan responded

We're delighted to know that Junior and our team at Napoli Nissan provided you with exceptional service. We appreciate your recommendation! Enjoy the ride in your freshly serviced truck.

December 02, 2023

I got a oil change and I did not receive my free car wash. I was very disappointed. More

by jerry06614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh garcia
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Dec 14, 2023 -

Napoli Nissan responded

Thank you for the review, Jerry. I'm sorry to hear that your car wash was not completed. Please contact me directly so we can make sure this gets taken care of for you. Respectfully, Scott Haverl - General Manager - 203-877-5141

November 30, 2023

I was taken in on time. My car was ready even before they said. I would recommend their service. More

by rapman52
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Dec 01, 2023 -

Napoli Nissan responded

Thank you for sharing your experience! We appreciate you trusting the Napoli Nissan team with your vehicle and hope to serve you again in the future. Take care!

November 30, 2023

Very kind and prompt Courteous and responsive . Made the experience better he did a great job More

by ALESEVICH0
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Dec 01, 2023 -

Napoli Nissan responded

Thank you for leaving us such great feedback! We hope that you come to see us again soon! - Napoli Nissan

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