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Napoli Nissan - Service Center

Milford, CT

4.6
1,425 Reviews
Call Service Center (203) 877-5141

1,425 Reviews of Napoli Nissan - Service Center

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February 07, 2024

I was greeted and addressed as soon as I arrived. Luis was friendly and courteous and delivered in time he originally estimated. More

by AA2
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
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Feb 07, 2024 -

Napoli Nissan responded

We're glad to know you had a positive experience with Luis at Napoli Nissan! We strive for friendly and timely service, so it's great to hear we hit the mark. Thanks for your review!

February 06, 2024

Luis was very professional on how he assessed my service. And explained what needed to be completed. More

by SAMPIE05
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Report | Print
February 06, 2024

Was able to drop my car for scheduled maintenance without any issues. Service team were communicative, friendly and answered any questions that I had. More

by Kenishiar
Recommend Dealer
Yes
Employees Worked With
Junior
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Feb 06, 2024 -

Kenishiar responded

Thanks again for outstanding service and taking great care of my concerns. My sensors are working again thanks to you acknowledging my additional service requests! See you guys next service interval. Keep up the great work!

Feb 07, 2024 -

Napoli Nissan responded

Thank you for choosing us for your car maintenance needs! We look forward to assisting you again in the future! Safe travels!- The Napoli Nissan Team

February 06, 2024

The work was completed with no problem. Recommendations were made for future work and estimates were given. More

by DRYAN67
Recommend Dealer
Yes
Employees Worked With
Junior
Report | Print
Feb 07, 2024 -

Napoli Nissan responded

Ryan, it's great to know that you had a seamless experience with us at Napoli Nissan and found our recommendations helpful. We're here for any future work your vehicle may need! Safe travels!

February 06, 2024

Excellent service. . very thorough in taking care of my rogue's needs.. explains step by step process while it's getting done .. very satisfied with my relationship with More

by NOELITTA.TAILIAM
Recommend Dealer
Yes
Employees Worked With
Junior
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Feb 07, 2024 -

Napoli Nissan responded

Noelitta, we're delighted to know you had a positive service experience with our team at Napoli Nissan. Thank you for choosing us! We'll see you next time. Safe travels in your Nissan Rogue!

February 06, 2024

He said everything was good and okay on the recall He has good experience there More

by DANIELBONITATIBUS
Recommend Dealer
Yes
Employees Worked With
Jose
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Feb 07, 2024 -

Napoli Nissan responded

Daniel, Thank you for your feedback and rating. We hope you enjoy your vehicle and look forward to your next appointment. We'll see you next time! - Napoli Nissan

February 05, 2024

Attentive and satisfied w/ service Attentive and satisfied w/ service . Was providing updates about vehicle throughout time staying at dealer waiting More

by Jsegui93
Recommend Dealer
Yes
Employees Worked With
Junior
Report | Print
Feb 05, 2024 -

Napoli Nissan responded

We're glad to know you were satisfied with the service and updates at Napoli Nissan. We look forward to serving you again! Safe travels!

February 03, 2024

The team at Napoli Nissan are great ! Always able to get an appointment and service employees always respectful More

by BMR0954
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Report | Print
Feb 05, 2024 -

Napoli Nissan responded

We're glad to know that you had consistently great experiences with our team at Napoli Nissan! Thank you for your kind words about our service department. We look forward to seeing you again soon!

February 03, 2024

Great helpful service reps. Coupons which help out so much . Clean and reliable They treat customers like family More

by BMR0954
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Report | Print
Feb 05, 2024 -

Napoli Nissan responded

We're delighted to know you had a great experience at Napoli Nissan! Our team strives to provide top-notch service and make every customer feel like family. We look forward to serving you again! Safe travels!

February 03, 2024

Friendly and knowledgeable service, thank you. Communication by phone and text could have been better. More

by tcdautel
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Report | Print
Feb 05, 2024 -

Napoli Nissan responded

T C Dautel! We appreciate your feedback and are glad to know you found our service friendly and knowledgeable at Napoli Nissan. We'll take note of your comment about communication for future improvements. Thanks again!

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