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Napoli Nissan - Service Center

Milford, CT

4.6
1,425 Reviews
Call Service Center (203) 877-5141

1,425 Reviews of Napoli Nissan - Service Center

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February 13, 2024

Friendly and helpful Very curtious explain everything being done Even wash my truck for me and clean the rims of my truck More

by michaelmitola
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
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Feb 14, 2024 -

Napoli Nissan responded

Hi Michael, we're glad to know you had a positive experience at Napoli Nissan! It's great that our team was able to provide friendly and helpful service. Enjoy your freshly cleaned truck!

February 12, 2024

Good atmosphere and attentive staff. Great customer service. I will do my routine maintenance at this location More

by FORJMOORE12
Recommend Dealer
Yes
Employees Worked With
Omar
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February 12, 2024

NA Not at the moment thank you Bye bye you got the information Bye bye More

by kenzaga
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Report | Print
February 11, 2024

Very helpful and courteous He is very knowledgeable of the type of vehicle we have and he explained the parts that the vehicle needed to be replaced. More

by Quinteroangel37
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Report | Print
Feb 12, 2024 -

Napoli Nissan responded

Hi Angel, we're glad to know our team at Napoli Nissan was able to provide you with the information and assistance needed for your vehicle. We look forward to serving you again! Safe travels!

February 11, 2024

Went there for a recall on my Nissan Rogue from the time I called and talked to someone to make an appointment and have my car looked at was a wonderful experience on the phone and at the service department More

by BTRUE2URSELF11
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
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Feb 12, 2024 -

Napoli Nissan responded

We're glad to know your recall experience was smooth and informative from start to finish at Napoli Nissan. Our team is always here for any future service needs you may have!

February 09, 2024

On time for appointment and quick to complete the maintenance Thanks I am done. Nope More

by DAVES58
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Report | Print
Feb 12, 2024 -

Napoli Nissan responded

Dave, thanks for trusting us with your vehicle maintenance needs! We'll see you again in the future. Safe travels!- The Napoli Nissan Team

February 09, 2024

Took way too long. My car was there for almost 48 hours. And this recall was issued 10 years ago. What the xxxx took so long to contact me??? More

by Steveorg26
Recommend Dealer
No
Employees Worked With
Luis Arboleda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Report | Print
Feb 12, 2024 -

Napoli Nissan responded

Steve, thank you for the review. We understand how important timely service is and apologize for any inconvenience caused by this experience. Your feedback is appreciated and will be used to improve our processes moving forward. If you'd like to discuss this further or have any additional concerns, please feel free to contact me directly. Thanks again, Scott Haverl - General Manager - 203-877-5141

February 08, 2024

Professional service Car was completed on time and very pleased with my experience at Napoli More

by Kmariconda16
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Report | Print
Feb 09, 2024 -

Napoli Nissan responded

Hi Conda, we're delighted to hear that you received professional service and that your car was completed on time at Napoli Nissan! Safe travels!

February 08, 2024

Great experience Great experience, very informative on services I will need. Great experience, very informative on services I will need and service was fast. More

by KIMLAVETTERICH
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Report | Print
Feb 08, 2024 -

Napoli Nissan responded

Thank you for the review, Kim! We're happy to hear you had a great experience with our team here at Napoli Nissan and we hope to serve you again in the future!

February 08, 2024

Dealership gets a 5 That all No more I'm done with servey Nothing else to say More

by Kmariconda16
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Report | Print
Feb 09, 2024 -

Napoli Nissan responded

We're honored to receive your five-star rating! Thanks so much for your support and please don't hesitate to reach out if our Napoli Nissan team can be of service again in the future!

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