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Napoli Nissan - Service Center

Milford, CT

4.6
1,425 Reviews
Call Service Center (203) 877-5141

1,425 Reviews of Napoli Nissan - Service Center

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April 17, 2024

I brought my car in for an appt at 2 on a Friday and was out in under an hour. Fast and friendly service More

by Spoulin3119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 18, 2024 -

Napoli Nissan responded

We're glad to know you had a quick and friendly service experience at Napoli Nissan! We always aim for efficiency. Thanks for the positive review!

April 16, 2024

Poor service Set up a scheduled appointment to replace driver’s airbag on 2009 Xterra. I came early and after 20 minutes they said they didn’t have a tech ready. When I asked to cancel and reschedule they More

by Edward Abbazia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Haverl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
1.0
This rating includes all reviews, with more weight given to recent reviews.
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April 09, 2024

Love my new car. Excellent service, attentive and easy to work with. Will recommend 10/10 More

by Ellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Napoli Nissan responded

Our Napoli Nissan team is thrilled to hear you're loving your new car, Ellie! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!

April 09, 2024

Josh was excellent I will ask for him everything I need something done to my suv More

by carol-ludwig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 10, 2024 -

Napoli Nissan responded

Thank you for the great review, Carol! Josh & the team look forward to seeing you again next time here at Napoli Nissan!

April 05, 2024

Very satisfied very thorough very nice definitely have recommended to family & friends & will continue to do so More

by JOANNV121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazario Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2024 -

Napoli Nissan responded

Hi Joann V! We're so glad to know that you had a satisfying experience at Napoli Nissan and appreciate your recommendations! Thanks for sharing this positive feedback.

April 05, 2024

Aryan from the Service Department was fantastic. He was so helpful from diagnosing the problem with my car to explaining my warranty.The dealer I bought the car from in Wilton didn’t even come clos More

by PAULRAFFONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aryan
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Apr 06, 2024 -

Napoli Nissan responded

Hi Paul! We're glad to know that Aryan from our Service Department at Napoli Nissan was able to assist you effectively. We pride ourselves on providing top-notch customer service and it's great that your experience reflected this!

April 04, 2024

Everything was great It was Good Friday and they were very busy but they had us in and out as quickly as possible More

by Christine Stewart
Recommend Dealer
Yes
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Apr 05, 2024 -

Napoli Nissan responded

Christine, we're glad to know you had a great experience at Napoli Nissan even on a busy day! We always aim for efficiency. Thanks for your review!

March 29, 2024

Informed me of what was done and future work. Very easy to work with service people. More

by PAULWETTENSTEIN
Recommend Dealer
Yes
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Mar 29, 2024 -

Napoli Nissan responded

We really appreciate you taking the time to leave Napoli Nissan this awesome review, thank you!

March 27, 2024

The best he told me that I had an front axle leaking and told me that he make sure that it would be covered by my warranty More

by premohardiandan
Recommend Dealer
Yes
Employees Worked With
Gonzalez Juan
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Mar 28, 2024 -

Napoli Nissan responded

We're so glad that our Napoli Nissan team was able to assist you! Thanks for sharing this positive experience and please don't hesitate to reach out if we can be of service again in the future!

March 25, 2024

I don't remember his name. I had a great experience as usual. I will definitely return for future maintenance. I highly recommend this location More

by mrs.smith0210
Recommend Dealer
Yes
Employees Worked With
I don't remember his name. I had a great experience as usual. I will definitely return for future maintenance. I highly recommend this location
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