1,472 Reviews of Napoli Nissan - Service Center
My engine blew out on thebmerrit. I brought it in and they fixed engine and when I had questions let me bring back and double check. Very happy. they fixed engine and when I had questions let me bring back and double check. Very happy. More
Everyone was very kind everyone was very hard-working and then made the best experience for me great job everyone keep up the hard work thank you then made the best experience for me great job everyone keep up the hard work thank you More
Pray you do not need your car serviced here or that you need to deal with management. They refused to complete a repair while my car was still under warranted. When I tried to speak to management, they ign need to deal with management. They refused to complete a repair while my car was still under warranted. When I tried to speak to management, they ignored messages I left for a week. When I went to speak with the manager in person, he spoke to me like I was an idiot. I have never felt so disrespected. Do not offer these people your business. More
SERVICE DEPT. I bought my Nissan frontier at Napoli Nissan and the sales team was great. I went into service for an oil change and I was in and out in 45mins for an I bought my Nissan frontier at Napoli Nissan and the sales team was great. I went into service for an oil change and I was in and out in 45mins for an oil change and tire rotation. clean shop, great service dept. More
Just Great ! had a great experience with the service department . I was out in less than 45 minutes , also what I notice and appreciate is that they also gave my had a great experience with the service department . I was out in less than 45 minutes , also what I notice and appreciate is that they also gave my vehicle and outside car wash. recommend highly More
Great Service!!! Brought my 2017 Nissan Titan for its first oil change. My service advisor John was very knowledgeable of all its features and how the service works. G Brought my 2017 Nissan Titan for its first oil change. My service advisor John was very knowledgeable of all its features and how the service works. Got me in and out in no time! More
Awesome Dealer, Highly Recommended A+++ I purchased a Nissan 2000 Pathfinder and to my surprised there is an existing Safety Recall on either the passenger or drive side strut towers. I sche I purchased a Nissan 2000 Pathfinder and to my surprised there is an existing Safety Recall on either the passenger or drive side strut towers. I scheduled work on this dealership the week after I called Consumer Affairs and from what I have experienced by far the best. They have an awesome and well equipped facility as well as friendly and courteous services advisors. They treat you as one of their family here. I could not wait to go back there for oil and differential fluid flush. More
Great customer service and follow through I bought a 2013 Nissan rogue at Napoli Nissan in Milford back in July. The tire treads were low I was told by one of the sales associates that I would I bought a 2013 Nissan rogue at Napoli Nissan in Milford back in July. The tire treads were low I was told by one of the sales associates that I would need to speak with a manager regarding this issue. I came in on Saturday and spoke to Al Tolomeo the manager (displayed excellent customer service btw). He saw the tires and directed me to their service department and told me to make an appointment. They scheduled me right away. Prior to speaking with the manager sales associate John Biba greeted me at the door that day. He wasted no time in getting the Al for me. John B. wasn't my sales rep but I wish he had been. He was very courteous and professional. If you're thinking of visiting Napoli Nissan in Milford. I would recommend you see John Biba. Also in their service department again excellent customer service was displayed by Manny Morales and John Ruggiero. I highly recommend you speak with either of them for your service needs at Napoli Nissan in Milford. I went in on a Saturday and the following Tuesday all 4 tires were replaced and they washed my car. too I'm truly thankful to the team members mentioned at Nissan. God bless them all. Sherry W More
this dealership is a joke i had the worst experience with this dealerships employee ever . they just dont care about the customer at all . they refused to repair my remote star i had the worst experience with this dealerships employee ever . they just dont care about the customer at all . they refused to repair my remote starter after they repair my car key that led to this problem . i try to call the management explain the situation , but no one response back .will not recommend to anyone . More
No appt oil change I went in with an oil change because I was in desperate need for one I walked in they help me out a gentleman named Manny was very nice he accepted m I went in with an oil change because I was in desperate need for one I walked in they help me out a gentleman named Manny was very nice he accepted me into the service facility without an appointment and got me in and out within 30 minutes I had some issues with the vehicle he prioritize the items I needed by order of importance and then I took care one item at that time I will be bringing back my vehicle to Napoli Nissan for their service because they are honest and friendly thank you very much Napoli Nissan More