Napoli Nissan - Service Center

Consistently excellent service from a friendly, helpful team! We always feel welcome, they explain any and all issues, and they’re super patient which I appreciate. I’ve been coming here for years to servi team! We always feel welcome, they explain any and all issues, and they’re super patient which I appreciate. I’ve been coming here for years to service my cars and will continue to do so! More

Very happy with service department had no appointment taken care in timely manner and show detail problem and handy in timely manner waiting area was clean taken care in timely manner and show detail problem and handy in timely manner waiting area was clean More

Service department is great! nice greeting, keeps you informed. Far superior to the sales associate experience, all three service associates are good to work with informed. Far superior to the sales associate experience, all three service associates are good to work with More

Helpful with explaining any questions I had about my vehicle. Everyone was very friendly. Exceptional service. I always have my work done at the dealership vehicle. Everyone was very friendly. Exceptional service. I always have my work done at the dealership More

When you walk in, you're immediately greeted and taken care of. Your car is serviced/repaired and everything is explained to you. The work is done professionally and in a very reasonable time frame. You'r care of. Your car is serviced/repaired and everything is explained to you. The work is done professionally and in a very reasonable time frame. You're out the door with complete confidence. What more could you ask for? More

Everyone is always super helpful and informative when I go. My experiences are always pleasant with the staff and the service. If I ever have any questions they're always happy to answer. go. My experiences are always pleasant with the staff and the service. If I ever have any questions they're always happy to answer. More

Marissa Kleiner was of great help. She is courteous, efficient and friendly, explaining, in detail, what is going on with your car. Although I was almost at the point of taking my car elsewhere, becaus efficient and friendly, explaining, in detail, what is going on with your car. Although I was almost at the point of taking my car elsewhere, because of Marissa, I will stay with Napoli. More

The Service Dept. staff was courteous and explained in understandable language what work was needed for my car. I was given an estimate of how long I would need to wait. I was pleased that the car was r understandable language what work was needed for my car. I was given an estimate of how long I would need to wait. I was pleased that the car was ready almost an hour before the promised time. Although the waiting room was pleasant, with TV, I was able to sit in the showroom and read which was more to my liking. Of course, I always like the complimentary car wash. More

One hour and 40 minutes for an oil change and I arrived five minutes early for my 10 AM appointment. I would expect to be in and out in 30 minutes or less for an oil change five minutes early for my 10 AM appointment. I would expect to be in and out in 30 minutes or less for an oil change More

The service advisors were courteous, friendly, knowledgeable, and professional. My scheduled appointment was kept; the service was completed on time. The service advisor, Junior, provided clear ex knowledgeable, and professional. My scheduled appointment was kept; the service was completed on time. The service advisor, Junior, provided clear explanation of what was checked and recommended for the next visit. More