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Napoli Nissan

Milford, CT

4.6
2,019 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,019 reviews

February 24, 2023

Fast courteous no hassle negotiation. Delivered on time in beautiful pristine condition. Explained all vehicle electronics in detail. Followed up afterwards to ensure our complete satis More

by Dpiselli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Dpiselli responded

Couldn’t be happier😊

Feb 27, 2023 -

Napoli Nissan responded

It's so great to read your review! We hope that you continue to enjoy your vehicle and look forward to seeing you at your next appointment! Thank you for rating us five stars! - Napoli Nissan

February 24, 2023

The dealership and it’s service people are very professional. I would recommend them for your auto nerds. More

by PAULWETTENSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Napoli Nissan responded

Thank you for the kind recommendation and feedback, Paul! We look forward to seeing you back at Napoli Nissan in the future!

February 24, 2023

Excellent service. They listen to what your concerns are and keep you informed of the status of your vehicle. More

by ty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Napoli Nissan responded

It makes our day to know that we've earned your five-star rating! Thank you for being a Napoli Nissan customer!

February 24, 2023

Service is fabulous. .I always go to Napoli Nissan for service and Junior always takes great care of my car More

by stphenfinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Napoli Nissan responded

We're so glad Junior has continued to provide five-star care! Thank you for trusting Napoli Nissan with your vehicle!

February 24, 2023

Honest service department isolated problem with external mechanic’s repair. Gave advice for external mechanic to fix it without changing me. More

by TERRYOSENBACH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Napoli Nissan responded

We're glad we could help get your vehicle taken care of, Terry! Thank you for contacting Napoli Nissan!

February 24, 2023

Not sure if problem is fixed has not rained hard but going back 5 times was to many for the same problem More

by Rottie41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Napoli Nissan responded

It's hard to hear that we didn't earn your five-stars. If there is anything that I can do to improve your experience, I would like to help. Would you please call me at your earliest convenience? Thank you, Ruben Burgos - Service Mgr - 203-787-5850

February 24, 2023

I was quoted one price and charged another when I got there. It was very upsetting. Work was done that I specifically asked not to be done. It set me back financially. More

by tbrown1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Arboleda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Napoli Nissan responded

We take customer feedback seriously so I am grateful for your review. Would you be willing to speak with me about your experience directly? If so, please give me a call at your convenience. Thank you, Ruben Burgos - Service Mgr - 203-787-5850

February 24, 2023

We appreciate your great service and recommendations. Thank you so much for your kindness and assistance. More

by ALEXANDRAGOM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Feb 24, 2023 -

Napoli Nissan responded

You're so welcome! We appreciate you being part of our Napoli Nissan family and look forward to seeing you again! Thank you!

February 24, 2023

I really like Napoli appointments are always available when needed, the wait time is not long @ all and the service is great… More

by rashida.umoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Napoli Nissan responded

We're so glad we could earn your five-star rating by providing you with a great service visit, Rashida! Thank you for coming to Napoli Nissan!

February 24, 2023

This was the first time using Nissan of Milford. I was very satisfied with their service. More

by Acar613176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Napoli Nissan responded

We're so happy we could make a great first impression! Thank you for giving us the chance to provide five-star service! - Napoli Nissan

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