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Napoli Nissan
Milford, CT
2,020 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,020 reviews
March 15, 2023
Quick and easy service. I liked the video I received while waiting for my car showing the service person inspecting my actual car and explaining the work to be done. Excelle I liked the video I received while waiting for my car showing the service person inspecting my actual car and explaining the work to be done. Excellent addition! More
by ITSFORME46
Verified CustomerEmployees Worked With
March 15, 2023
Job well done thank you technicians mu vehicle is running smoothly. ND I APPRECIATE THE WHOLE TEAM running smoothly. ND I APPRECIATE THE WHOLE TEAM More
by AILEEN_BESS
March 14, 2023
The service they offered was very excellent and I recommend them to everyone thank you for your service. recommend them to everyone thank you for your service. More
by Henrypolanco78
March 12, 2023
Everyone at Napoli is nice, courteous and helpful. I would recommend them for anyone buying a car or having services done. I would recommend them for anyone buying a car or having services done. More
by NLCOOPER69
March 10, 2023
Great customer service and professional all around very well thorough and let you know what need to be done well thorough and let you know what need to be done More
by Sharon
March 10, 2023
Excellent service and they took care of me well only complaint I have is they forgot to put my tire air pressure cap back on. complaint I have is they forgot to put my tire air pressure cap back on. More
by George97
Employees Worked With
March 09, 2023
My recent service visit to Napoli Nissan was most positive & satisfying! Junior Sequi, my service advisor, was once again simply Outstanding! He continues to provide me with excellent customer servic positive & satisfying! Junior Sequi, my service advisor, was once again simply Outstanding! He continues to provide me with excellent customer service, with an extremely positive attitude! I am, once again, most satisfied and grateful to Junior! Thank You to the entire Napoli Nissan service team! John Maziarz More
by PAPAMAZ16
Employees Worked With
March 09, 2023
While I was not satisfied with my last service appointment, they are always professional . My issue was not solved and it was not the service department’s fault appointment, they are always professional . My issue was not solved and it was not the service department’s fault More
by Colleen
March 09, 2023
Service was ok, didn’t get a call about my vehicle for 7 hours. The issue is not resolved so I’ll have to make a follow up appointment. My tire maintenance indicator is still on. My car was not cleane hours. The issue is not resolved so I’ll have to make a follow up appointment. My tire maintenance indicator is still on. My car was not cleaned while in for service all day- no rinse off, no quick vacuum, not even paper floor mats. My recall for a seatbelt failure- something I would think is a safety concern was advised the parts won’t be available for 3-4 months…. Why notify everyone about a safety recall when there isn’t inventory to correct the issue for months. I’m use to a higher service level at other Nissan dealerships that was not provided here. More
by NCOTE0
Employees Worked With
Omar
