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Napoli Nissan
Milford, CT
2,021 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,021 reviews
April 16, 2023
I was pleased with my service experience. My car was ready at the time promised. The service rep went with me to the car to answer questions I had about blue tooth, etc. My car was ready at the time promised. The service rep went with me to the car to answer questions I had about blue tooth, etc. More
by Barry
Verified Customer
April 15, 2023
Junior is awesome best customer service in the business I have bought four cars from the same dealership have bought four cars from the same dealership More
by LEIGHTON35
Employees Worked With
April 15, 2023
Friendly, Knowledgeable, Professional & Courteous. The entire staff while we were there went out of their way to make us feel comfortable. Will recommend Napoli Nissan to my friends and family. The entire staff while we were there went out of their way to make us feel comfortable. Will recommend Napoli Nissan to my friends and family. More
by ematejek678@yahoo.com
Employees Worked With
RICKY & Mike
April 13, 2023
They first had no tires for me even though I had a scheduled appt to replace all 4 of the tires. They sold out of them and blamed me for not paying for them in advance. I told them I would have happil scheduled appt to replace all 4 of the tires. They sold out of them and blamed me for not paying for them in advance. I told them I would have happily paid for them if they had told me to do so. I had to order more tires and come back two days later. More
by CLAUDIAT65
April 13, 2023
Everyone at Napoli Nissan is so friendly and welcoming and they did a great job explaining what was wrong. and they did a great job explaining what was wrong. More
by rferruggia
Employees Worked With
April 12, 2023
It was super easy to register for service online and then come on in. The guys were great, answered my questions, and explained everything to me. come on in. The guys were great, answered my questions, and explained everything to me. More
by jmartinez04
Employees Worked With
April 12, 2023
Great service and not a long wait either. Technician sent a video of them working on my vehicle so I could see firsthand. Technician sent a video of them working on my vehicle so I could see firsthand. More
by MilfordSoul68
Employees Worked With
April 11, 2023
It was fine. No complaints. I don’t like surveys if I had a problem you’ll hear about it No complaints. I don’t like surveys if I had a problem you’ll hear about it More
by Customer
April 11, 2023
Work was completed fast, and the service guys both at the desk and making the repairs are so friendly. desk and making the repairs are so friendly. More
by Deanna.rosario
Employees Worked With
