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Napoli Nissan

Milford, CT

4.6
2,021 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,021 reviews

April 27, 2023

Great experience. Really enjoyed the people there and how easy they made this process! Thank you! More

by Bella Podgorski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazario Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance manager was great too!
May 01, 2023 -

Napoli Nissan responded

We're so glad to hear we provided you with a great five-star experience, Bella! We hope to see you again in the near future! Thank you! - Napoli Nissan

April 27, 2023

Nice people, clean place,very courteous Explain what they do in the car.After they done they wash the car More

by Strong1charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Napoli Nissan responded

Thank you for the positive feedback! We appreciate you trusting the Napoli Nissan team with your vehicle and look forward to seeing you again next time!

April 26, 2023

They kept me updated throughout my service visit, which was very nice and very helpful More

by Michael Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Napoli Nissan responded

Thank you for the positive feedback, Michael! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Napoli Nissan Team

April 26, 2023

They told me the truth about what was wrong with my car saying that the work they were going to do might not fix the issue. They could have lied about it but they didn't More

by noemail@email.com
Recommend Dealer
Yes
Employees Worked With
Hi
Apr 27, 2023 -

Napoli Nissan responded

We appreciate you taking the time to share your experience at Napoli Nissan. We always strive to be honest and transparent with our customers, and we're glad to hear that you noticed our commitment to integrity. Thank you for trusting us with your car and we hope to see you again soon!

April 26, 2023

Ok, I don't understand why I have to take my car in repeatedly for the same problem. More

by GFORLANO@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Omar
May 01, 2023 -

Napoli Nissan responded

We regret to read this review and learn of your vehicle's service issues. We want to help resolve them once and for all. Please reach out when you get the chance to discuss this in detail. Thank you, Ruben Burgos - Service Mgr - 203-787-5850

April 26, 2023

Good team and customer service. Ron was exceptional in helping me to find a vehicle I am satisfied with this Nissan Rogue vehicle. More

by Diane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron "Stumpy" Fiorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Napoli Nissan responded

Diane, we appreciate you taking the time to share your feedback with us at Napoli Nissan! We're thrilled to hear about your positive experience with our team and Ron, who was exceptional in helping you find a vehicle that you're satisfied with. Enjoy your new Nissan Rogue!

April 25, 2023

Excellent quality service & very friendly. The video walk-through was very informative & also very helpful. More

by MORTIS329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Napoli Nissan responded

Thank you for the positive feedback! We appreciate you visiting us here at Napoli Nissan and hope we have the opportunity to serve you again in the future!

April 25, 2023

Found the problem. Fixed the problem. They were courteous at all times. Service was very fast and I was out sooner than I expected. I'm referring all my friends to Napo More

by EVERTONS2001
Recommend Dealer
Yes
Employees Worked With
Jay
Apr 26, 2023 -

Napoli Nissan responded

Thank you for choosing Napoli Nissan for your service needs and for recommending us to your friends! We look forward to continuing to provide you with excellent service in the future.

April 25, 2023

Ricky Mills was excellent, Brenden in sales was awful. Car smelled like smoke, rugs and seats had burn holes. Bumper was damaged. Wanted to change me 250 bucks to fix. The bumper and ordered generic non N More

by Illikal35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Br
May 01, 2023 -

Napoli Nissan responded

Thank you for reaching out. I'm sorry to hear that your recent experience wasn't up to our usual standards and would like the opportunity to discuss these concerns with you in greater detail. When you have a moment, would you please contact me directly? Thanks again, Scott Haverl - General Manager - 203-877-5141

April 25, 2023

Napoli Nissan is great! Service is excellent with very conscientious employees. Video to describe work needed is awesome. More

by ADNYL104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron "Stumpy" Fiorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Napoli Nissan responded

We're so glad we provided the best level of care for your vehicle! We look forward to assisting you again in the future! Thank you! - Napoli Nissan

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