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Napoli Nissan

Milford, CT

4.6
2,012 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,012 reviews

November 04, 2023

Great service, great work and Omar is amazing- he was even kind enough to work with me on his day off. Completely understood my current needs for my car and the circumstance. Seriously, give him a raise! More

by D.M.FITZ
Recommend Dealer
Yes
Employees Worked With
Omar
Nov 06, 2023 -

Napoli Nissan responded

We're so glad to know you had a great experience with Omar & our team at Napoli Nissan! We appreciate your kind words and will be sure to pass them along. Thanks for choosing us for your service needs!

November 04, 2023

The best service spider in the world Omar is we love him so much wouldn’t go to anyone else More

by rvvalentino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Napoli Nissan responded

Thank you so much for your kind words and for choosing Omar as your service advisor! We're thrilled to hear that you love his service and wouldn't consider going to anyone else. We'll make sure to pass on your appreciation to Omar, and we're here to assist you whenever you need our services at Napoli Nissan!

November 04, 2023

Scheduled the service appointment, car taken in at the appointment time and was completed within the hour. On time, quickly serviced, very efficient customer service… More

by jameslash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Napoli Nissan responded

Hi James! We're glad to know that your service appointment at Napoli Nissan was efficient and on time. We strive for quick, quality work so you can get back on the road! Thanks for sharing your experience with us.

November 03, 2023

Ricky Mills is wonderful and the only salesman I use. He has sold me my last four vehicles. He's honest, nice, and very informed about the vehicles. More

by Jillcooke1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in finance was great!!
Nov 06, 2023 -

Napoli Nissan responded

Jill, we're so glad to know that Ricky has been able to consistently provide you with great service at Napoli Nissan. Thanks for your loyalty and the positive review!

November 03, 2023

Had to return today because the battery that was replaced in my key because it was low rendered it dead The worker replaced it but it was not repaired. He said I needed a new key for $450.I left and was not More

by Elyn
Service Communication
Recommend Dealer
No
Employees Worked With
Junior Segui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, today
Nov 09, 2023 -

Napoli Nissan responded

Elyn, I'm sorry to read about your experience with the key replacement. It's important that we provide accurate and fair service, so it's concerning to see this feedback. We'd like a chance to discuss this further and find a resolution for you. Please reach out when you have time. Thank you, Reuben Burgos - Service Director - 203-787-5850

November 02, 2023

Was awesome! Both Ron and frank went above and beyond. Of course Scott started the ball rolling and so happy with new rogue More

by Meh811228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Napoli Nissan responded

We're delighted to know that Ron, Frank and Scott went above and beyond for you at Napoli Nissan! Enjoy your new Rogue - we appreciate the positive feedback.

November 01, 2023

Luis was my advisor and i was very happy. They did what they said they would do. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Napoli Nissan responded

Thanks so much, Dave. We look forward to your next visit to Napoli Nissan!

October 31, 2023

Awesome job in and out very professional. Will recommend to family and friends. Thank you More

by kels_zey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Napoli Nissan responded

Thank you so much for your kind words and positive feedback! We're delighted to hear that you had a great experience with our service. It's always our goal to provide professional and exceptional service to all our customers at Napoli Nissan!

October 31, 2023

Very personable staff. Got me right in with no appointment on a Monday due to a battery issue over the weekend. Had me in and out same day More

by GARBER0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Napoli Nissan responded

We're glad to know that our team at Napoli Nissan was able to assist you promptly, especially without an appointment. Thanks for the positive feedback and we hope your vehicle is running smoothly now!

October 31, 2023

Oil change and multi point vehicle inspection performed convenient for service needs trust in dealer to provide service More

by serenitynow1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Napoli Nissan responded

We're glad to know that you found our service convenient and trustworthy at Napoli Nissan. We strive to provide top-notch maintenance for all your vehicle needs. Thanks for the review!

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