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Napoli Nissan

Milford, CT

Overview
Employees
Reviews
Vehicles
4.6
2,012 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,012 reviews

December 03, 2023

Love Napoli and will always go to Ron he knows what I love and always does it w patience and care and no pressure More

by GERRI4U2C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2023 -

Napoli Nissan responded

We're delighted to know that you had a great experience with Ron at Napoli Nissan! Thank you for your loyalty and feedback! We look forward to serving your automotive needs in the future. Safe travels!

December 03, 2023

It was the best customer service I seen in awhile and I would recommend them to anyone I know More

by toninpagan3
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Acampora
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Dec 05, 2023 -

Napoli Nissan responded

Hi Tonin! Thank you for leaving us this five-star review and kind words about our service team at Napoli Nissan! We'll see you next time!

December 02, 2023

I got a oil change and I did not receive my free car wash. I was very disappointed. More

by jerry06614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh garcia
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Dec 14, 2023 -

Napoli Nissan responded

Thank you for the review, Jerry. I'm sorry to hear that your car wash was not completed. Please contact me directly so we can make sure this gets taken care of for you. Respectfully, Scott Haverl - General Manager - 203-877-5141

November 30, 2023

I was taken in on time. My car was ready even before they said. I would recommend their service. More

by rapman52
Recommend Dealer
Yes
Employees Worked With
Luis
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Dec 01, 2023 -

Napoli Nissan responded

Thank you for sharing your experience! We appreciate you trusting the Napoli Nissan team with your vehicle and hope to serve you again in the future. Take care!

November 30, 2023

Very kind and prompt Courteous and responsive . Made the experience better he did a great job More

by ALESEVICH0
Recommend Dealer
Yes
Employees Worked With
Omar
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Dec 01, 2023 -

Napoli Nissan responded

Thank you for leaving us such great feedback! We hope that you come to see us again soon! - Napoli Nissan

November 30, 2023

Everyone was Plasent to work with and helpful through the process. Called after to check if everything was okay. More

by TYRONEKEELING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazario Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Napoli Nissan responded

Thank you for the 5-star rating! We're glad to know our team at Napoli Nissan made your experience a pleasant one and followed up after the process. We hope to see you next time! Enjoy your new ride!

November 30, 2023

Bought my vehicle in 2014, have had nothing but excellent service and my sales representative Naz has been excellent also More

by JUG667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazario Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Napoli Nissan responded

We're glad to know you've had a positive experience with Naz and our team at Napoli Nissan since 2014! We appreciate your loyalty and look forward to seeing you again! Drive safely!

November 30, 2023

Luis always provides great customer service. Quick appointment availability, provided service on the agreeded upon time. More

by alejaguce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Napoli Nissan responded

We're glad to know that Luis was able to provide you with great service and efficiency at Napoli Nissan. Thank you for sharing your experience!

November 29, 2023

They took the car in on time. The car was finished even before they said it would be. They even washed it. More

by rapman52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Napoli Nissan responded

We're glad to know that our team at Napoli Nissan was able to provide you with a timely and efficient service experience. Thank you for choosing us! We'll see you next time. Safe travels!

November 29, 2023

Fast, Reliable and Exceptional Customer service. Omar has assisted me with multiple service issues minor and major... His consistent detailed experience is welcomed..his tone and delivery makes you More

by AWILSON739511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Nov 29, 2023 -

Napoli Nissan responded

Hey Wilson, we're delighted to know that Omar and our team at Napoli Nissan were able to provide you with an exceptional service experience. We appreciate your kind feedback, thank you for choosing us for all of your car maintenance needs! Safe travels!

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