Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napoli Kia
Milford, CT
1,647 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,647 reviews
November 27, 2024
lack of communication with client on parts order and received and when parts were expected. mainly lack of communiation. received and when parts were expected. mainly lack of communiation. More
by JCG169
Verified Customer
November 27, 2024
Napoli dealer ship was amazing took care of my car engine and recalls with no issues or hassles don’t have any complaints about them they handled there business with my 2015 kia forte thanks a lot I really a and recalls with no issues or hassles don’t have any complaints about them they handled there business with my 2015 kia forte thanks a lot I really appreciate everything that was done 👍🏻👍🏻 More
by kelvinmera
Employees Worked With
Berit ostensen
November 26, 2024
Customer service is good and easy to deal with. Only thing I would add is the phone service could be better. Only thing I would add is the phone service could be better. More
by dwaynes08
Employees Worked With
November 24, 2024
Always a great experience at Napoli Kia service. Jennifer Rios is exceptional! Very knowledgeable, efficient, friendly, welcoming and customer oriented. Got my car ready very quickly. I would rate Jennifer Rios is exceptional! Very knowledgeable, efficient, friendly, welcoming and customer oriented. Got my car ready very quickly. I would rate Jennifer 5 ***** star! Thank you very much Jennifer! Pero More
by PBALJEVICO
November 23, 2024
Dave is awesome and it was my second vehicle bought from him and the rest of the team I dealt with both times were good too him and the rest of the team I dealt with both times were good too More
by GREGGMORTON66
November 22, 2024
Exceptional and courteous service by Jennifer and everyone that works there. I will continue to have them work on my cars. everyone that works there. I will continue to have them work on my cars. More
by stuartwalls
November 21, 2024
Great communication and service. Courtney is awesome. She kept me in the loop from start to finish. Courtney is awesome. She kept me in the loop from start to finish. More
by Esmeralda.0428
Employees Worked With
November 21, 2024
Everything when smoothly, be there on time for your appointment and sit in the waiting room for your car, a text comes in your car is ready, great service. appointment and sit in the waiting room for your car, a text comes in your car is ready, great service. More
by SHEDENE2126
November 18, 2024
Vera from service department was great, she was very helpful and was able to deliver my car as promised. Hopefully no more issue. But great job and Thank you Vera. helpful and was able to deliver my car as promised. Hopefully no more issue. But great job and Thank you Vera. More
by Mikee0508
Employees Worked With
Vera
