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Napoli Kia
Milford, CT
1,647 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,647 reviews
December 09, 2024
Over price they vehicle try to force you into car you don’t want with crazy payments. Went in for a lease was told don’t qualify try to get me into a used car for over $600 month after decline they magic don’t want with crazy payments. Went in for a lease was told don’t qualify try to get me into a used car for over $600 month after decline they magically drop the payment down over $100. And after decline that offer. Again magically after that we was approved for a lease vehicle but was told we had to get a certain car. Which didn’t make sense cause it was the same car and trim level just a different color. More
by Ttc183
Verified CustomerEmployees Worked With
December 09, 2024
Best and well rounded dealer I’ve ever worked with, from their experts, well knowledgeable sales team, to their amazing service team!!! Specially Marissa at the service department…. And their management tea their experts, well knowledgeable sales team, to their amazing service team!!! Specially Marissa at the service department…. And their management team is a plus. Ashley!!!! Sal!! Shut!!! Even loan processor Mo!! More
by Erickn23
December 09, 2024
So far so good I haven’t had a bad experience with Napoli, I hope it continues that way Napoli, I hope it continues that way More
by dtoro1214
December 08, 2024
Pleasant. it was nice dealing with Napoli day took care of me in the waiting room and took care of my car in the service area I hope that is 15 words it was nice dealing with Napoli day took care of me in the waiting room and took care of my car in the service area I hope that is 15 words More
by Elliott greenberg
December 08, 2024
Great dealership, very professional and helpful. Highly recommend for new or used cars. Great selection too Highly recommend for new or used cars. Great selection too More
by KHAVERL1994
December 06, 2024
Responsive customer service, but the process of requesting approval from Kia to cover work under warranty, and the associated rental car approval, took far too long. I was car-less for over a week. requesting approval from Kia to cover work under warranty, and the associated rental car approval, took far too long. I was car-less for over a week. I’m also not happy with the vehicle overall now, needing a major replacement at such low mileage/usage - but that’s an issue with Kia not the dealer. I bought the car at this location. and until now (25K mi) it was ok. Kia covered this big expense this time but my warranty is expiring in 6 months and I’m not confident that this car will not be a headache at 50-60K mi and beyond. More
by BddBxx
Employees Worked With
Marissa was very helpful
December 06, 2024
We got off to a rough start when I purchased my car Salesman and service dept. happily things got better! Salesman and service dept. happily things got better! More
by Judy lawford
Employees Worked With
