Napoli Kia

Dave exceeded expectations told me everything and more about the car. Dealership made it easy and quick expirience about the car. Dealership made it easy and quick expirience More

The service staff always goes the extra mile for the customer. Marrisa has always made sure that I was satisfied with the work being performed and helped me through my need to have the car before the we customer. Marrisa has always made sure that I was satisfied with the work being performed and helped me through my need to have the car before the weekend. I am very satisfied with Napoli service. More

Absolutely amazing Absolutely amazing customer service. This is the 5th car I bought from the dave This is the 5th car I bought from the dave More

Excellent service. The staff is exceptional. I live in New Jersey and make it a point to get my car serviced in Conneticut because they are amazing The staff is exceptional. I live in New Jersey and make it a point to get my car serviced in Conneticut because they are amazing More

I am writing to express my frustration with the ongoing lack of communication and responsiveness from your team. I understand the importance of gathering client feedback, and I am willing to fulfill that r lack of communication and responsiveness from your team. I understand the importance of gathering client feedback, and I am willing to fulfill that request. However, I find it difficult to provide constructive input when my efforts to reach out, including multiple calls to your desk number, have gone unanswered. As a client, I am committed to helping improve the services you offer, but the unresponsiveness and apparent lack of care from your staff are concerning. When I attempt to engage, it feels as though my concerns are not valued, and I am left with the impression that communication is not a priority. I will be forwarding the proof of my attempts to contact you to the CEO, as I believe this issue needs to be addressed at a higher level. I sincerely hope that this can be resolved promptly. More

The women in the office are rude, not once did any of the four smile. They act like they are doing You a big favor. Everything that I had a problem with on this car, There is a no recourse, there is no o four smile. They act like they are doing You a big favor. Everything that I had a problem with on this car, There is a no recourse, there is no offer of speaking with the mechanic, they are right and you as the customer are wrong! More

Friendly, concerned re: my needs, thorough inspection, knowledgeable - work completed within estimated timeframe., Comfortsble waiting area knowledgeable - work completed within estimated timeframe., Comfortsble waiting area More

I booked the complimentary shuttle but when I came there, they said no shuttle for the week, if you want you have to go back home and come in next week. Why dealer let me booked the shuttle service and then they said no shuttle for the week, if you want you have to go back home and come in next week. Why dealer let me booked the shuttle service and then told me, they do not have it when I came there, it's really waste my time. More

Good service good service good service good service Good service good service good service good service service good service good service good service More

Whenever I come to service my car they give me the best treatment and the staff is very professional and they make me feel very special, Cournie was very nice treatment and the staff is very professional and they make me feel very special, Cournie was very nice More