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Napoli Kia
Milford, CT
1,788 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,788 reviews
February 26, 2025
No giod brought my car there to have the oil changed they stripped all the studs on my tire and broke one of them and then they got the nerve to say to me do I wanna pay for them to fix one of the studs I ca stripped all the studs on my tire and broke one of them and then they got the nerve to say to me do I wanna pay for them to fix one of the studs I came there there was nothing wrong with my car. I get home because he put the studs on so tight. One of them broke in the back of the wheel and fell in the break and locked up on me. I asked for a refund for my oil change because I had to go out and buy all new studs for my car cause they were all stripped from the guy who used the impact gun trying to take my tire off. They never called me back. My husband and I left two messages. Nobody called me back actually it was associated who helped me the girl I don’t even More
by yvonnem1965
Verified Customer
February 26, 2025
Very good service. Jennifer R. is very professional and polite. Thank you very much again. Jennifer R. is very professional and polite. Thank you very much again. More
by espinal.manuel
Employees Worked With
February 23, 2025
Job not done well,my issue with the alignment is worse ,I gave up ,thanks gave up ,thanks More
by appointments4
Employees Worked With
February 23, 2025
good info along the way -professional friendly - financing was well laid out -they accommodated our needs financing was well laid out -they accommodated our needs More
by MCBWINTER
February 22, 2025
We recently visited Napoli Kia in Milford to purchase a new Kia Seltos. Dennis was both knowledgeable and attentive to our needs. He took his time to understand our needs and guided us through the process new Kia Seltos. Dennis was both knowledgeable and attentive to our needs. He took his time to understand our needs and guided us through the process patiently and confidently, ensuring we found the perfect fit for our family.. The entire purchasing process was smooth and we appreciated the transparent communication regarding pricing and financing. The dealership facilities were clean and comfortable making the experience even more pleasant. We highly recommend Kia of Milford for anyone in the market for a new vehicle and we highly recommend Dennis for a sales person. More
by Johnnyt
February 22, 2025
Jennifer was very professional and my car was done within the time that they told me the time that they told me More
by JUDGEC
Employees Worked With
February 21, 2025
Yeah, the dealership is great. Good service but xxxx $100 for an oil change. What the xxxx Good service but xxxx $100 for an oil change. What the xxxx More
by VIDALISV
February 21, 2025
They didn't do tire rotation like they stated they were gonna do with the oil change an they took long. gonna do with the oil change an they took long. More
by deemxtiano@gmail.com
February 21, 2025
Great customer service! Always very helpful and answers all and any questions you may have Always very helpful and answers all and any questions you may have More
by rodrig651
