Napoli Kia | Page 2

I had great communication with service, Communication was provided the whole time during the service. was provided the whole time during the service. More

Jennifer Rios is very kind and professional. She always keeps you up to date on the status of your vehicle. My vehicle was returned to me dirtier than it has given to KIA. There were grease She always keeps you up to date on the status of your vehicle. My vehicle was returned to me dirtier than it has given to KIA. There were grease finger prints all over my seat, center counsel, and doors left there by the mechanic. More

The dealership was very clean and everyone was very friendly. Dave helped my daughter buy a new car and he went above and beyond for us . friendly. Dave helped my daughter buy a new car and he went above and beyond for us . More

When purchasing a used car you have to accept some risk. The ultimate deal was fair, but the experience was long and arduous. I spent a total of 7 hours over three days in the process and due to fatigue aft The ultimate deal was fair, but the experience was long and arduous. I spent a total of 7 hours over three days in the process and due to fatigue after waiting for delivery of the car for 2 hour despite having an appointment. Unfortunately, I now have a rear driver door that locks inconsistently and have to wait 30 days for the extended warranty to become effective. All in all,the car is nice but the delivery of the vehicle was not good and left a lasting impression. More

They ran on time and did great work. The office was very informative and pleasant to work with. The office was very informative and pleasant to work with. More

Great experience at Napoli. Everything went as expected and prices were correctly communicated. Will be returning Everything went as expected and prices were correctly communicated. Will be returning More

They do a good work that’s why I always go there Plus, you can watch the car through the video. I go no place but the dealer cause they know more about the car. you can watch the car through the video. I go no place but the dealer cause they know more about the car. More

Everyone was very friendly and kept me abreast of how things were going along with my vehicle. The dealership itself was very clean. things were going along with my vehicle. The dealership itself was very clean. More

No giod brought my car there to have the oil changed they stripped all the studs on my tire and broke one of them and then they got the nerve to say to me do I wanna pay for them to fix one of the studs I ca stripped all the studs on my tire and broke one of them and then they got the nerve to say to me do I wanna pay for them to fix one of the studs I came there there was nothing wrong with my car. I get home because he put the studs on so tight. One of them broke in the back of the wheel and fell in the break and locked up on me. I asked for a refund for my oil change because I had to go out and buy all new studs for my car cause they were all stripped from the guy who used the impact gun trying to take my tire off. They never called me back. My husband and I left two messages. Nobody called me back actually it was associated who helped me the girl I don’t even More

Very good service. Jennifer R. is very professional and polite. Thank you very much again. Jennifer R. is very professional and polite. Thank you very much again. More