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Napoli Kia
Milford, CT
1,654 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,654 reviews
February 05, 2021
I always feel very comfortable at this dealership. I have complete faith in my service advisor to keep me apprised as to what needs to be done to keep my vehicle in tiptop running condition. There are never complete faith in my service advisor to keep me apprised as to what needs to be done to keep my vehicle in tiptop running condition. There are never any surprises and absolutely no stress. This is why I typically wait for my car while it is being serviced. I feel as though I am among friends. I will absolutely keep having my car serviced here and will certainly buy another vehicle from this dealership when the time comes to get a new vehicle. More
by Bill
Verified CustomerEmployees Worked With
Frank Cerbone
February 05, 2021
Every time I go they are always very informative and very easy going. I highly recommend going there it’s a friendly environment, I have no complaints easy going. I highly recommend going there it’s a friendly environment, I have no complaints More
by NOELRIVERA1986
February 05, 2021
The service need was taken care of efficiently and in a timely manner. I expected to have to leave the vehicle overnight, but that was not necessary. Frank did the magic! The diagnostic is of course h timely manner. I expected to have to leave the vehicle overnight, but that was not necessary. Frank did the magic! The diagnostic is of course helpful but the expertise in doing what is required is the bigger deal. More
by STEPHANIEFIANS
Employees Worked With
Frank Cerbone
February 05, 2021
This is the best dealership that I ever been to as far as feeling very safe during a pandemic. Frank and Jen are the best! feeling very safe during a pandemic. Frank and Jen are the best! More
by rockgirl67
February 05, 2021
Great service with great staff they know what they are doing, and make everyone feel comfortable and happy from the moment you get there. I would definitely recommend Napoli kia to anyone. Especially Mike doing, and make everyone feel comfortable and happy from the moment you get there. I would definitely recommend Napoli kia to anyone. Especially Mike Haverl. More
by ERROLMOXAM
Employees Worked With
February 04, 2021
The service department was super friendly and fast.Staff was knowledgeable and reviewed my options to any other service requirements needed to my car.Thanks was knowledgeable and reviewed my options to any other service requirements needed to my car.Thanks More
by demetrios1
Employees Worked With
February 04, 2021
Everyone there is just so nice and friendly. Very accommodating. All our questions were answered. The test drive was great. My son and I were very pleased with the whole experience. accommodating. All our questions were answered. The test drive was great. My son and I were very pleased with the whole experience. More
by Serve59
Employees Worked With
February 04, 2021
The work is always done correctly and quickly. Virus protocols are in place and followed with a clean and welcoming lounge while you wait for your vehicle. protocols are in place and followed with a clean and welcoming lounge while you wait for your vehicle. More
by tbam215622
Employees Worked With
February 04, 2021
Mike always is very personable and always handles my vehicle needs on each and every visit. He seems to care about his customers which matters. A+ vehicle needs on each and every visit. He seems to care about his customers which matters. A+ More
by Steven
Employees Worked With
