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Napleton's Valley Hyundai
Aurora, IL
2,584 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,584 reviews
December 10, 2019
Excellent service and very professional Top notch service and very professional.a great dealership to buy from and very friendly staff and service.very curious and very acomidating!!!very sa Top notch service and very professional.a great dealership to buy from and very friendly staff and service.very curious and very acomidating!!!very satisfied customer!!! More
by Leffly81
Employees Worked With
Other Employees :
Nizar Assria, Aneisha Landrum, Keayana Gaona, Belsie Solis
December 09, 2019
Our second car from Napletons Valley.As the previous time very smoth process.Jordan was very helpful and kind.My wife loves her new car. very smoth process.Jordan was very helpful and kind.My wife loves her new car. More
by love my new car
Employees Worked With
December 09, 2019
Costas and Ally were amazing to work with! First time I have actually been excited while purchasing a new car! Highly recommend! Oh and great snacks! Lol have actually been excited while purchasing a new car! Highly recommend! Oh and great snacks! Lol More
by Cheryl
Employees Worked With
Other Employees :
Lukas in Finance was a pleasure to work with also!!!, Kostas Kourpas
December 08, 2019
Excellent experience Ask for Nizar Assria. He is the best in Napleton's Valley Hyundai Great attitude- very helpful and patient. Explained every detail to us. Recommend Ask for Nizar Assria. He is the best in Napleton's Valley Hyundai Great attitude- very helpful and patient. Explained every detail to us. Recommended! More
by Adam W
Employees Worked With
Nizar Assria
December 07, 2019
Excellent experience Nizar made my experience of buying my first car easy. He is very nice, patient, and helped make the process smooth for me. Highly recommend! Nizar made my experience of buying my first car easy. He is very nice, patient, and helped make the process smooth for me. Highly recommend! More
by Jcukla321
Employees Worked With
Other Employees :
Nizar Assria, Aneisha Landrum, Keayana Gaona
December 07, 2019
Quality Experience My girlfriend and I were referred to Valley Hyundai by family. We had visited other dealerships but Nizar and Valley Hyundai were a step above the res My girlfriend and I were referred to Valley Hyundai by family. We had visited other dealerships but Nizar and Valley Hyundai were a step above the rest. They let us take our time and had our best interests in mind. Very highly recommended. More
by Mpawl347
Employees Worked With
Nizar Assria
December 07, 2019
Great and patient! We walked in looking for a good deal, and we understand that we can be tough negotiators. Nizar was with us all the way through the deal and we were a We walked in looking for a good deal, and we understand that we can be tough negotiators. Nizar was with us all the way through the deal and we were able to shake hands on a very good deal. We will be back again. More
by Crfetz
Employees Worked With
Nizar Assria
December 06, 2019
Hassle free lease process! Nizar did a great job of walking me through my new Genesis G80. Went over all of the features and the lease process, and never pressured me at all alo Nizar did a great job of walking me through my new Genesis G80. Went over all of the features and the lease process, and never pressured me at all along the way. Very impressed with his salesmanship and the lease process! More
by robinhenders
Employees Worked With
Nizar Assria
December 06, 2019
Goran is awesome! Thank you once again for your excellent customer service and knowledge! I will definitely visit soon for any future car shopping with him! -Elise customer service and knowledge! I will definitely visit soon for any future car shopping with him! -Elise More
by Elise
Employees Worked With
Goran Milidrag
December 05, 2019
Aldo, great salesman I received a great deal on a 2017 Hyundai Sonata for my son's first car. Aldo was helpful, knowledgable and effecient. I will definitely look him up w I received a great deal on a 2017 Hyundai Sonata for my son's first car. Aldo was helpful, knowledgable and effecient. I will definitely look him up when it's time for my next car! More
by kerryp
Employees Worked With
Aldo Rodriguez
