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Napleton's Valley Hyundai
Aurora, IL
2,586 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,586 reviews
February 11, 2020
We worked with Jon Smith this past weekend while looking for a new car and let me say, Jon could not have made the experience any more pleasant. He is not pushy at all and makes sure you are getting into a for a new car and let me say, Jon could not have made the experience any more pleasant. He is not pushy at all and makes sure you are getting into a car you love and you are doing it in a way it makes sense for your life financially as well. We walked in uncertain what we were looking for and came back 3 days in a row just to see the same car over and over. Jon became a friend/family and someone we could trust with the decision we were making and we were certain we were comfortable because Jon made sure we were. I would recommend everyone go to this Hyundai and work with Jon Smith, especially if you want one of the best car shopping experiences i have ever had. Him and his whole team will be hard to ever beat! More
by Mackenzietaylor50
February 11, 2020
Ryan was an excellent salesperson and helped me choose my 2020 Tucson Sport. He was incredibly knowledgeable about all the features and safety additions, and spent a lot of time with me setting up my new car 2020 Tucson Sport. He was incredibly knowledgeable about all the features and safety additions, and spent a lot of time with me setting up my new car. He also stayed late to finalize my purchase. I already told him I’ll be back to see him in a few months for a second purchase! More
by michelle
February 11, 2020
Jordan K was great, smooth car buying experience. We found exactly what we were looking for on the lot. Great inventory available in the popular car we were in the market for. found exactly what we were looking for on the lot. Great inventory available in the popular car we were in the market for. More
by Meliburns
Employees Worked With
February 10, 2020
I bought my 2014 honda civic here a month ago. It has been a great experience so far with the sale team. Nizar was my sale representative. I have to give this guy an A+. He makes sure I feel well taken c been a great experience so far with the sale team. Nizar was my sale representative. I have to give this guy an A+. He makes sure I feel well taken care of before and after I purchased the vehicle. He would follow up with me from time to time to make sure things go right with the vehicle. I would definitely recommend Napleton’s Valley Hyundai and Nizar to friends and family. I would also recommend Aldo, another sale representative there. He has good personality and I am sure he will take care of you. More
by Dai Nguyen
Employees Worked With
Nizar, Aldo, Nizar Assria, Aldo Rodriguez
February 10, 2020
Nizar was great! He was very helpful in explaining all the features during the test drive. Goran was also great. They both helped make the car buying experience very seamless and enjoyable. Belsie gave us the features during the test drive. Goran was also great. They both helped make the car buying experience very seamless and enjoyable. Belsie gave us a great deal. More
by Dimitrijevic10
Employees Worked With
Other Employees :
Goran Milidrag, Nizar Assria, Belsie Solis
February 08, 2020
All around superior service! Goran will get you exactly the right car and best price for your needs! He’s professional, knowledgeable and thorough. His great personality makes it a fun experience too! the right car and best price for your needs! He’s professional, knowledgeable and thorough. His great personality makes it a fun experience too! Ask for Goran! You’ll be so happy you did! More
by Sharon Ann
Employees Worked With
Goran Milidrag
February 08, 2020
We have purchased multiple cars from Goran at Hyundai. He is by far the best car salesman that we have ever come across. Not pushy and very informative. Highly recommend to anyone looking to lease or purchas is by far the best car salesman that we have ever come across. Not pushy and very informative. Highly recommend to anyone looking to lease or purchase More
by Milan
Employees Worked With
Goran Milidrag
February 08, 2020
He was a great salesman was nice and friendly answered all of my questions. Went over all options and we took the car for a test drive and offered options for financing. Would back back to see him again. all of my questions. Went over all options and we took the car for a test drive and offered options for financing. Would back back to see him again. More
by Sherrymonachello
Employees Worked With
Nizar Assria
February 07, 2020
I just purchased my brand new 2020 Sonata from Nizar. He did a great job. Showed me all of the new technology and features available on the car. Best experience. did a great job. Showed me all of the new technology and features available on the car. Best experience. More
by paladialina08
Employees Worked With
Other Employees :
Nizar Assria, Keayana Gaona, Derek Urban, Belsie Solis
February 07, 2020
If you are looking for a premium car at an unbeatable price, go see Goran at Napleton’s Valley Hyundai in Aurora. I had an amazing experience working with him while purchasing my brand new 2020 Hyundai V price, go see Goran at Napleton’s Valley Hyundai in Aurora. I had an amazing experience working with him while purchasing my brand new 2020 Hyundai Venue. He works his tail off to get you the best deal possible in a timely manner. Our family will be revisiting him when we are ready for our next set of wheels! More
by Magdalena
Employees Worked With
Goran Milidrag
