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Napleton's Valley Hyundai

Aurora, IL

4.6
2,603 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,603 reviews

September 02, 2020

If you're looking for no pressure sales ask for Yousif. Took good care of me during and after the sale. Thanks for your help!! More

by tpod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousif
August 25, 2020

Came in with my daughter to look at a Toyota we saw online, made an appointment with Julissa to come look at it, we were greeted by Ryan Hammonds had ah brief conversation and before we knew it we were More

by Betts74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hammonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keayana Gaona
Sep 01, 2020 -

Napleton's Valley Hyundai responded

We're glad to hear our Staff took such great care of you! If your daughter has any additional questions about her new vehicle, we will be more than happy to assist! We hope you continue to choose us for all your automotive needs! Take care!

August 20, 2020

Dimitri and Goran are great and friendly people. They were easily able to find the best car for me and affordability as well. They both made looking at cars really easy, especially as a new car owner for More

by Hannah_goza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitri, Goran Milidrag
Aug 25, 2020 -

Napleton's Valley Hyundai responded

Hannah, we appreciate you choosing Napleton's Valley Hyundai! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

August 19, 2020

Worked with Faris at Napleton’s Valley Hyundai. Awesome guy! Got me the price I wanted and was very knowledgeable and friendly. Loved the no pressure! More

by Dadof2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faris Ihmeidan
Aug 25, 2020 -

Napleton's Valley Hyundai responded

Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

August 17, 2020

We came in recently to either purchase a used car or lease a new one. Ryan Hammonds worked with us , and after much deliberation , we proceeded to try out the Kona, which we did lease. Ryan was very p More

by ginny1428
Recommend Dealer
Yes
Employees Worked With
Ryan Hammonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Napleton's Valley Hyundai responded

Ginny, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's Valley Hyundai! Please don't hesitate to reach out if there's anything additional we can do for you.

August 14, 2020

Belsie was wondering to work with! This is the second vehicle I’ve purchased from napleton & Belsie, it’s always a great experience! I love my Tucson! More

by Gianna H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belsie Solis
Aug 20, 2020 -

Napleton's Valley Hyundai responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Valley Hyundai and we hope to see you again!

August 08, 2020

Kostas kourpas is very nice and hard worker and friendly and does excellent work with the people helps out people in need of a car More

by floresmonica2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kostas Kourpas
Aug 11, 2020 -

Napleton's Valley Hyundai responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

August 04, 2020

I received exceptional customer service from our salesman, Faris. He was more than helpful with our shopping experience. He made sure we understood everything going on and what were the next needed More

by Kelly R
Recommend Dealer
Yes
Employees Worked With
Faris Ihmeidan
Aug 06, 2020 -

Napleton's Valley Hyundai responded

Thank you so much for sharing your recent experience with us, Kelly! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

July 25, 2020

Not stressful. Very comfortable experience buying a car. This is my fourth car I purchased from Napelton in the past several years. I was greeted by Ceasar who listened to what I was looking for in a used ca More

by petertammeling
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ceasar
Jul 28, 2020 -

Napleton's Valley Hyundai responded

Peter, we appreciate you choosing Napleton's Valley Hyundai! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

July 24, 2020

Friendly and Helpful Service After months of Looking I finally was able to purchase a decent car that looks good and runs smoothly. Cesar was very helpful and understanding of my More

by Cydney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
Jul 28, 2020 -

Napleton's Valley Hyundai responded

Cydney, we appreciate you choosing Napleton's Valley Hyundai! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

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