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Napleton's Valley Hyundai
Aurora, IL
2,603 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,603 reviews
October 23, 2020
I just bought a 2019 Tucson Sport and I would like to express my appreciation to all the team. Great experience working with Ryan Hammonds. I would highly recommend Napleton Valley Hyundai. express my appreciation to all the team. Great experience working with Ryan Hammonds. I would highly recommend Napleton Valley Hyundai. More
by vamshi
Employees Worked With
October 14, 2020
I definitely recommend coming in and talking to Goran. He has amazing costumer service and Is super friendly. He is helpful and gave me the best deal! has amazing costumer service and Is super friendly. He is helpful and gave me the best deal! More
by Ericktejeda167
Employees Worked With
Goran Milidrag
October 09, 2020
I just bought a 2021 palisade SEL and I would like to express my appreciation to all the team who worked hard to help me get a great deal. They were very cooperative and I would recommend this dealer to express my appreciation to all the team who worked hard to help me get a great deal. They were very cooperative and I would recommend this dealer to anyone. More
by P.F.
Employees Worked With
Sam Adam, Goran Milidrag
October 09, 2020
Always have the best experience! Very helpful, respectful, and professional. 2nd car at Napleton Valley and with Goran and it’s always the best experience. respectful, and professional. 2nd car at Napleton Valley and with Goran and it’s always the best experience. More
by besirea2
Employees Worked With
Goran Milidrag
October 05, 2020
Joe Williams was attentive, knowledgeable, honest, and worked to get us the car we wanted at the best deal possible. I would highly recommend Napleton Valley Hyundai and Joe - wouldn’t hesitate to do busi worked to get us the car we wanted at the best deal possible. I would highly recommend Napleton Valley Hyundai and Joe - wouldn’t hesitate to do business with Joe again. More
by dpwhite19
Employees Worked With
Joe Williams
October 02, 2020
August 2020 I purchased another vehicle with the help of Goran Milidrag. This is my second vehicle with Goran & their wonderful manager Mr. Abbas. I wouldn’t go anywhere else other than Napleton’s Valley Goran Milidrag. This is my second vehicle with Goran & their wonderful manager Mr. Abbas. I wouldn’t go anywhere else other than Napleton’s Valley Hyundai in Naperville. They’re very HELPFUL and understanding to your needs. Thank you again Goran & Al Abbas! CJ God’s blessings More
by CJ
September 28, 2020
Great experience working with Jordan Kabranov. He knew his product and helped me understand all the features of my new Hyundai . I will be sending friends and family his product and helped me understand all the features of my new Hyundai . I will be sending friends and family More
by dtaucher
September 19, 2020
On Friday September 18, 2020 I went to a different Hyundai dealership due to me needing a oil change and overall recommendations that is needed for all the miles that I have on my vehicle. All the oth Hyundai dealership due to me needing a oil change and overall recommendations that is needed for all the miles that I have on my vehicle. All the other Hyundai dealerships were booked in the whole state of Illinois. I was just about to give up about calling around to see who was able to see me on this day, and they were able to take me in. I work in healthcare in 2 different states so it is very hard to get a day off of work, so when I'm able to get a day off it means a lot to me to be able to get things done in my personal life, like getting my truck fixed. I came across service advisor Sam Zayed and he made my day a much better day by being nice and thoughtful of my busy life schedule. This dealership is so clean with wonderful staff!!! I would recommend this dealership for everybody to go to!!! From: Rita More
by Rita
Employees Worked With
September 19, 2020
Belsie helped me with the purchase of my first car and she was awesome! She made sure to have the vehicle ready when I arrived as well as a couple different options for me. It was a very seamless, quick c she was awesome! She made sure to have the vehicle ready when I arrived as well as a couple different options for me. It was a very seamless, quick car buying experience, I would definitely recommend anyone looking for a vehicle check out napleton hyundai and see Belsie! More
by HMot
Employees Worked With
Belsie Solis
September 18, 2020
Great experience working with Jose. He knew his product and helped me understand all the features of my new Palisade. He answered all my questions honestly and without hesitation. I would definitely recomm and helped me understand all the features of my new Palisade. He answered all my questions honestly and without hesitation. I would definitely recommend friends and family to come to see him specifically because he made my wife and I feel like family. Rare commodity these days to have someone genuinely helping people purchase a car. Thank you Jose. More
by Renk
Employees Worked With
Jose S
