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Napleton's Valley Hyundai
Aurora, IL
2,603 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,603 reviews
November 14, 2020
I will say our latest experience with Joe Williams was a lot better than a year ago. He was so attentive to our needs and concerns. He got us into a better equipped vehicle at a lower interest rate. So it w lot better than a year ago. He was so attentive to our needs and concerns. He got us into a better equipped vehicle at a lower interest rate. So it was overall a win win. More
by focus1989
Employees Worked With
Joe Williams
November 10, 2020
I purchased a Santa Fe last night and have to say this was my best car buying experience, ever!! Dion, Jason and Brian A. were all awesome to deal with. I would recommend this dealership to everyone! was my best car buying experience, ever!! Dion, Jason and Brian A. were all awesome to deal with. I would recommend this dealership to everyone! More
by ruthsevers
Employees Worked With
Jason, Brian A, Dion Allen
November 09, 2020
Thank you so much to Goran for not only finding the perfect car for my daughter but for us as well. He made many dreams come true on October 31st. Goran and the entire sales team were outstanding. Th perfect car for my daughter but for us as well. He made many dreams come true on October 31st. Goran and the entire sales team were outstanding. This is the second time we have bought from Napletons and will go no where else ever again. They made us feel so welcome and answered all our questions and took as much time as needed to get us what we were looking for and more. Tha k you again from the bottom of our hearts. The Vaccarello Family More
by Jennyvaccarello
November 05, 2020
Ryan was awesome to work with and the dealership had a lot of great cars. I was able to get a great car that fit my budget. Thanks so much Ryan. You rock!!! lot of great cars. I was able to get a great car that fit my budget. Thanks so much Ryan. You rock!!! More
by nanettewashington
Employees Worked With
November 04, 2020
Goran is AMAZING! We leased 2 cars previously from him and loved him so we came back at the end of our leases and leased 3 new cars in one day! Goran is honest and upfront and makes the car buying proces and loved him so we came back at the end of our leases and leased 3 new cars in one day! Goran is honest and upfront and makes the car buying process easy. Works with your budget to help you get what you need and want! We will be back! More
by barb4not
Employees Worked With
Goran Milidrag
October 27, 2020
Elizabeth made the car buying experience fun, easy, painless! Thank you!! We would highly recommend her!!! shes the best no questions askt we highly highly recommend her. painless! Thank you!! We would highly recommend her!!! shes the best no questions askt we highly highly recommend her. More
by vejseli25
Employees Worked With
Elizabeth
October 24, 2020
Goran was amazing to work with, very clear in his communication. Found out exactly what fit in with our budget and provides the quote. No hard negotiations, genuine person. Would recommend him to my communication. Found out exactly what fit in with our budget and provides the quote. No hard negotiations, genuine person. Would recommend him to my friends More
by Sandeep Kandula
Employees Worked With
Goran Milidrag
October 24, 2020
GM and salesperson Ryan make me feel like family they are there truly to help you find your car I promise you you won't regret it there truly to help you find your car I promise you you won't regret it More
by ejlove527
October 23, 2020
I would highly Recommend this dealership.The salesman Ryan Hammonds went above and beyond to find us the perfect vehicle. He treated us like family Thank You! Ryan Hammonds went above and beyond to find us the perfect vehicle. He treated us like family Thank You! More
by Kellee
Employees Worked With
October 23, 2020
I had a wonderful experience working with sales representative Mr. Goran Milidrag. He was very friendly and helpful in the whole sales process. Best car leasing experience I had ever had. I would r representative Mr. Goran Milidrag. He was very friendly and helpful in the whole sales process. Best car leasing experience I had ever had. I would recommend everyone to work with him to get an amazing deal. More
by Naveen
Employees Worked With
Goran Milidrag
