
Napleton's Valley Hyundai
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,603 reviews
Goran is a great salesman. Very professional and no pressures. He found me a car that I love that was within my budget and actually a terrific deal and buy. I feel he went over and beyond for me, the b pressures. He found me a car that I love that was within my budget and actually a terrific deal and buy. I feel he went over and beyond for me, the best car sales man I've come across after being to many other dealers. He is honest and it comes across through his words but most of all his actions. Thank you Goran!!! More
I was really impressed with Julian and all of the questions that he answered- because I had many! He went out of his way to look for the type of vehicle that I wanted, accommodated me according to m questions that he answered- because I had many! He went out of his way to look for the type of vehicle that I wanted, accommodated me according to my condition, and was very very helpful in making the choice. I would highly recommend him to anyone buying a vehicle! More
José is the best!!! From the time he greeted me to the time we said bye, total respect and enthusiasm. He knew my situation was tough but that did not let him stop him. He pushed and made it happen on my time we said bye, total respect and enthusiasm. He knew my situation was tough but that did not let him stop him. He pushed and made it happen on my new 21 sonata. I highly recommend you work with Jose when you come here. Knowledgeable, respectful, and hard worker. He helped myself and another customer at the same time and I felt I got all of his attention. This gentleman definitely impressed me and will come back for my upgrade with him only. More
Goran did a great job showing us Hyundai cars. He was very knowledgeable and made sure all of our questions were answers. Love our new car and we will recommend him to friends and family. very knowledgeable and made sure all of our questions were answers. Love our new car and we will recommend him to friends and family. More
I had one of the most wonderful car buying experiences. Joe Williams was courteous, friendly, knowledgeable and very professional. Great customer service and attention offered. Joe Williams was courteous, friendly, knowledgeable and very professional. Great customer service and attention offered. More
Selina was wonderful and very helpful in the process of buying our new car. We were able to find the model and trim off the car we were shopping for. buying our new car. We were able to find the model and trim off the car we were shopping for. More
Joe Williams is an exceptional salesperson I believe a job should fit like a glove in a hand and that's what you get from Joe a job that fits I will recommend him to family members and Friends job should fit like a glove in a hand and that's what you get from Joe a job that fits I will recommend him to family members and Friends More
Salesman Joe Williams was knowledgeable, friendly and went above and beyond to get a deal that could work for me. Great experience would recommend to a friend! went above and beyond to get a deal that could work for me. Great experience would recommend to a friend! More
I have been a new car customer of Hyundai since 2000. I have purchased 3 Elantras and a Santa Fe, and all my sales experiences have all been good. The problem I have is with the poor service approach Nap have purchased 3 Elantras and a Santa Fe, and all my sales experiences have all been good. The problem I have is with the poor service approach Napleton has taken. I brought a car in for service recently, and I was forced to about wait 1/2 an hour outside in my car while service associates did little to move the line of cars dropped off before mine. Shortly after my wife made the appointment for service last week, she got a call from someone at Napleton who advised there was a special oil change and tire rotation offered for $49.00. When I mentioned this to the Service Associate, he had no idea what I was talking about and thought it might be a coupon. It was no coupon, it was an offer made on the phone by someone at Napleton. When she called back to speak with someone about the offer, the phone essentially rang off the hook with no answer. On her second call, she asked to speak with the service department. The service associate said he knew nothing of the the deal. They said she should speak with someone else...who would that be, I wonder, because they did not refer her, they just said you'll need to talk to someone else. Dropping a car for service should be quick and easy, but your people take a cavalier attitude toward the convenience of their customers. It is fortunate Hyundai makes a good product that rarely needs service (in my experience), but when service is needed, I think I will go elsewhere. More