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Napleton's Valley Hyundai
Aurora, IL
2,588 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,588 reviews
January 18, 2022
Got our new car from Napletons Valley.All went pretty well,we love our new car.Jordan was excellent. Definitely recommend it. well,we love our new car.Jordan was excellent. Definitely recommend it. More
by felizzzje
Employees Worked With
January 12, 2022
Being an out of customer, they worked put some options to take our purchase home the same day. Our sales consultant Giovanni Gonzalez was a pleasure to work with. take our purchase home the same day. Our sales consultant Giovanni Gonzalez was a pleasure to work with. More
by CB from WI
January 06, 2022
Gilbert was very professional got us the. Car we Gilbert was very professional got us the. Car we wanted. I would recommend Gilbert to help you get the car you want Gilbert was very professional got us the. Car we wanted. I would recommend Gilbert to help you get the car you want More
by Dalehrst
Employees Worked With
January 02, 2022
Gilbert and the other staff members were all friendly and helpful. They made my experience much better than I anticipated. helpful. They made my experience much better than I anticipated. More
by Kromano54
December 29, 2021
Spencer Caudill was our sales person, he was great. We were so nervous. He made us feel confident, hopeful, and positive. We drove off with a brand new Santa Fe! 10 out of 10 I do recommend. were so nervous. He made us feel confident, hopeful, and positive. We drove off with a brand new Santa Fe! 10 out of 10 I do recommend. More
by Nervousbuyer
Employees Worked With
Spencer Caudill, Faris Ihmeidan
