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Napleton's Valley Hyundai
Aurora, IL
2,588 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,588 reviews
March 23, 2022
Joe Williams was a great salesman. He made sure he helped me out in every way possible and try to get the best lowest payments. When buying a car here make sure you ask for Joe William He made sure he helped me out in every way possible and try to get the best lowest payments. When buying a car here make sure you ask for Joe Williams:) More
by mikayla23
Employees Worked With
Joe Williams
March 22, 2022
I called with a few questions in regards to getting some work done for my car. Darek answered the phone and answered everything. He was very patient and informative. My schedule is all over the place and a work done for my car. Darek answered the phone and answered everything. He was very patient and informative. My schedule is all over the place and a bit hard to work with. He took the time to find a day that worked best for me to come in. Definitely will be contacting him again! More
by chave9809
Employees Worked With
Darek
March 14, 2022
Stephanie Long was a fantastic salesperson. She was professional, knowledgeable, polite and respectful. I would recommend Stephanie get a promotion as soon as possible. She is a keeper! She was professional, knowledgeable, polite and respectful. I would recommend Stephanie get a promotion as soon as possible. She is a keeper! More
by Plainfield guy
Employees Worked With
Stephanie Long
March 14, 2022
Mr Gilbert was a good assistant ,I did like the way he was explaining and trying to make it easier to understand . thank you so much for your help and your time.. Really appreciate dealing with you… Th was explaining and trying to make it easier to understand . thank you so much for your help and your time.. Really appreciate dealing with you… Thank you More
by Bouchragm
Employees Worked With
Gilbert istamboulian
