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Napleton's Valley Hyundai
Aurora, IL
2,588 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,588 reviews
April 25, 2022
I’m so grateful I was able to buy my car from here! I got such an amazing deal and had great customer service from everyone there! Joe Williams is the best, he listened to me and advocated for me to ge I got such an amazing deal and had great customer service from everyone there! Joe Williams is the best, he listened to me and advocated for me to get the type of deal I needed! I’m happy to have gotten the car that I got because it’s a perfect fit for me, was such a great deal and allows me to keep coming to this great dealership. They’ve definitely changed my view about car sales people, I appreciate them a lot! More
by Zakyrah Harris
April 23, 2022
I was very happy with the attention and concern I received from Eddie. I’m having an oil consumption test performed, and he’s been very helpful in explaining the process. received from Eddie. I’m having an oil consumption test performed, and he’s been very helpful in explaining the process. More
by Ferda47
Employees Worked With
Eddie Dumas
April 19, 2022
Ron Stelle took care of me after asking him to look into something I had asked 3 others about. Had my answer in 1 day and taken care of the next week. Sure happy. something I had asked 3 others about. Had my answer in 1 day and taken care of the next week. Sure happy. More
by mjryno23
Employees Worked With
Ron Stelle
April 19, 2022
Excellent buying experience. Highly recommend. Leslie Lopez was an excellent sales person. She is knowledgeable, professional, honest and has a friendly personality. She cou Highly recommend. Leslie Lopez was an excellent sales person. She is knowledgeable, professional, honest and has a friendly personality. She could give lessons to some sales people I have worked with in the past!!! Manager Ferris was also excellent. We feel we got a great deal. Could not be happier. Thank you for everything. More
by M3grrrls
Employees Worked With
Faris Ihmeidan
