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Napleton's Valley Hyundai

Aurora, IL

4.7
2,588 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,588 reviews

May 19, 2022

My service advisor Adam Gilliam gave terrific service from check-in to check-out! The scheduled routine maintenance and oil change on my 2020 Genesis G70 Sport was completed perfectly! And I enjoyed a fe More

by sportnut4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Gilliam
May 20, 2022 -

Napleton's Valley Hyundai responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Valley Hyundai as your first choice for all your vehicle needs.

May 18, 2022

Mike Manning was my advisor during my service appointment. He was excellent in every way! He communicated every important detail in a timely fashion. He made sure that I was satisfied with the wo More

by Pa.Melendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike manning
May 19, 2022 -

Napleton's Valley Hyundai responded

Hello, thank you for your kind review; we are happy to pass along your comments to Mike here at Napleton's Valley Hyundai! We hope you continue to choose us for all your automotive needs! Take care!

May 13, 2022

Felt very welcomed, the whole set up was convenient and helpful. Will definitely be back to this location for my next service. Thanks More

by dewaynemcclain78
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service
May 15, 2022 -

Napleton's Valley Hyundai responded

Hi, it is great to hear that we were able to get you back on the road so quickly! Thank you for choosing Napleton's Valley Hyundai and we hope to see you again!

May 12, 2022

When we walked into the door Luke came up to us and shook our hands and took us for a test drive in the car we were looking at. We ended up not buying the car but Luke did an excellent job working with us an More

by Eagle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Skwiot
May 13, 2022 -

Napleton's Valley Hyundai responded

Hi, we're glad to hear our Staff Luke took such great care of you! We hope we can continue to be of service to you down the road! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 10, 2022

I always deal with Mike Manning when I come in for service, takes good care of my car needs every time and does a great job More

by Slybradford
Recommend Dealer
Yes
Employees Worked With
Mike Manning
May 11, 2022 -

Napleton's Valley Hyundai responded

Hi, we're glad to hear you found Mike to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

May 08, 2022

Totally satisfied with service. Advisor was thorough and answered the several questions I asked. I recommend this dealership. More

by msvpexc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick in service department
May 10, 2022 -

Napleton's Valley Hyundai responded

Hi, thanks for sharing your recent service experience with us, we hope you continue to choose Napleton's Valley Hyundai as your first choice for all your vehicle needs.

May 07, 2022

The staff was very professional, up front and solved my issue with the car. Dennis, in service was easy to deal with and communicated and updated me very well on the Status of the car. More

by Lmeli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DennIs excellent
May 09, 2022 -

Napleton's Valley Hyundai responded

Hi, here at Napleton's Valley Hyundai, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

May 07, 2022

Bro ce sales person all around good class of people thank you guys for the experience thanks for your hospitality joe Williams More

by dtate4545
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Williams , Joe Williams
May 09, 2022 -

Napleton's Valley Hyundai responded

Hi, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

May 07, 2022

Joe Williams was awesome come in and buy a car with him the service was great and the team was excellent More

by Gingerly3200325@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Williams
May 09, 2022 -

Napleton's Valley Hyundai responded

Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

May 06, 2022

The employees were very welcoming. And our sales person Selina Espinal was a pleasure to work with. More

by lydz_fern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selina Espinal
May 09, 2022 -

Napleton's Valley Hyundai responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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