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Napleton's Valley Hyundai
Aurora, IL
2,601 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,601 reviews
June 10, 2022
This dealership will get you in a car if you are committed. Ask for Luke, he was knowledgeable and helpful. The service team was great as well, Adam helped out with a drain clog issue with my AC and committed. Ask for Luke, he was knowledgeable and helpful. The service team was great as well, Adam helped out with a drain clog issue with my AC and waived the service fee due to how recent the car was purchased. My only complaint is that they didn’t dry up the floor inside the car where the leak happened when it was in the shop, but Adam knew right away what the issue was when I first told him what had happened. More
by Brandon
Employees Worked With
Luke Skwiot
June 10, 2022
Lauren and Farris did a phenomenal job in helping my husband and I decide on what vehicle would be a great addition to our household. Lauren was patient in ensuring our needs were met. I would defini husband and I decide on what vehicle would be a great addition to our household. Lauren was patient in ensuring our needs were met. I would definitely recommend this dealership for your next vehicle purchase. Their staff overall continues to make a great effort to put your mind at ease during your stay. More
by mariav_75
Employees Worked With
Faris Ihmeidan
June 08, 2022
Polite, efficient , quality work in a timely manner, kept me abreast of the progress of my service and provided and estimate for the work ask for and needed me abreast of the progress of my service and provided and estimate for the work ask for and needed More
by dak
Employees Worked With
Mike Manning in service
