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Napleton's Valley Hyundai
Aurora, IL
2,588 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,588 reviews
June 26, 2022
I just had the best car buying experience EVER! !! I just bought a new 2022 and I had the best salesman EVER!!! Look y’all his name is Joe Williams and he will get you the best deal EVER!!! I promis !! I just bought a new 2022 and I had the best salesman EVER!!! Look y’all his name is Joe Williams and he will get you the best deal EVER!!! I promise you, Joe can help you drive out like a boss!!! More
by Cornita
Employees Worked With
Joe Williams
June 25, 2022
The best experience buying a car so helpful, honest and I was in and out so fast! was in and out so fast! More
by Tfoxwhite
Employees Worked With
June 25, 2022
Gilber was very professional and I very much enjoyed working with him. He helped me get the car that I really wanted. Even though I thought the deal was not going to happen he came through. working with him. He helped me get the car that I really wanted. Even though I thought the deal was not going to happen he came through. More
by manganor
Employees Worked With
Gilber Istanboulian
June 25, 2022
Took my G70 in for service and a few small things. Jason Jacob's was my service advisor, he was absolutely awesome. Walked me through everything throughly, and made my next warranty service appointme Jason Jacob's was my service advisor, he was absolutely awesome. Walked me through everything throughly, and made my next warranty service appointment. More
by Bilske69
Employees Worked With
Jason Jacobs
June 23, 2022
I have purchased 18 cars over the last 30 years and I would go to know dealership except Napleton they're very professional courteous and a pleasure to deal with would go to know dealership except Napleton they're very professional courteous and a pleasure to deal with More
by Markdolfen
June 22, 2022
Worked with Jordan K and it was a wonderful experience. He was able to get me into the car I wanted for the price I needed. He was open and honest every step of the way. Such a great experience when I had He was able to get me into the car I wanted for the price I needed. He was open and honest every step of the way. Such a great experience when I had 2 previous fails before going to Napleton, wish it would've been my first and only! More
by angelbaby0613
Employees Worked With
